Events Manager

For decades The International Centre has been a leading event and conference facility renowned for its exceptional service and state-of-the-art amenities. As a hub for Canada's largest and most popular events, we pride ourselves on creating memorable experiences for our clients and attendees. With our versatile event spaces, advanced technology, and dedicated staff, we strive to deliver excellence in every aspect of event management. Join our dynamic team and be part of an organization that values innovation, professionalism, and a passion for delivering exceptional events.

Position Title: Events Manager

Department: Events Management
- Reports to: Director of events Management
- The
**Events Manager **will be responsible for coordinating logístical and operational elements of assigned meetings, shows, and special events while providing high-quality service and client relations to ensure successful events.
- Additional duties include:
- Manage the logistics, business relationships, communications, and execution of all events as assigned.-
- Conduct and coordinate meetings, appointments, and site inspections with clients and/or service providers for assigned accounts.-
- Gather event-related requirements (i.e., floor/rigging plans, insurance, security and first aid schedules, emergency response plan, food and beverage requirements, event information, etc.) for each assigned Event.-
- Accurately detail each event and communicate these requirements via Event Order (EO), Event Resume (ER), and Floor Plan to facility staff and in-house service providers.-
- Research, coordinate, track and analyze all aspects of the Food & Beverage operations.-
- Provide menu planning, customization, and consultations with clients.-
- Maintain a standard of service on all levels for each Event that is satisfactory to the client while maintaining The International Centre’s policies and procedures.-
- Provide continuous on-site support, coordination, and contact with clients, facility staff, and service providers to ensure all events run smoothly.-
- Program electronic and LCD signage for assigned Events as required, and prepare correspondence, agendas, and meeting minutes for assigned Events.-
- Provide on-site updates, post-event reports, and recommendations for each assigned event to the Director of Events Management.-
- Manage and maintain event files in a tidy, well-organized manner, and attend and/or chair meetings associated with the Operations Department-
- Propose new ideas to improve the event planning and implementation process for the Events Management Department.-
- Maintain assigned Events in Event Business Management Software (EBMS).-
- Coordinate and chair pre-show and post-show meetings as required with clients, suppliers, and facility staff.-
- Adhere to and promote health and safety regulations.-
- Embrace and act as an ambassador to the company’s CSR platform and understand its business impact.-
- Provide support to other departments and staff as required.-
- Other duties as required.- Job Specifications and Qualifications:
- Minimum five (5) years experience in coordinating events.-
- Well-developed verbal and written communication skills, including proofreading skills.-
- Professional demeanor and ability to relate easily to a wide range of stakeholders.-
- Strong organizational, project management, multi-tasking, and time-management skills; ability to balance multiple projects seamlessly while adhering to stringent deadlines.-
- Resourceful, proactive, and a self-starter with a blend of analytical and problem-solving skills.-
- Ability to work well independently and as a contributing team member.-
- Excellent Microsoft Office skills; thorough knowledge of Microsoft Word and Excel.-
- Experience with EBMS or Delphi is an asset.-
- Menu planning and consultation skills are an asset.-
- Knowledge of food and beverage cost controls is an asset.-
- Must be willing to attend company-related events; therefore weekend and evening work will be required occasionally.- The International Centre has an accommodation process in place which includes providing accommodations for our employees and applicants with disabilities. If you have a disability and require any special accommodations, please let us know as soon as possible so that we can make the necessary arrangements to ensure your needs are accommodated. We are committed to a barrier-free workplace.