Personal Lines Account Manager

20 hours ago

Concord, Canada FSB GROUP LTD. Full time

**If you are a**_**RIBO Licensed, Personal Lines Customer Service Representative,**_ **our growing team wants you**

**Responsibilities**:

- Providing exceptional day to day customer service to our clients
- Processing policy changes
- Maintain professional relationships with Insurers and Underwriters
- Assist and provide support to Producers as required
- Process call backs, submissions and mail in a timely manner
- Flexible to perform various assigned tasks
- Promotes company features and benefits as part of an ongoing portfolio review
- Cross-sell a variety of products at every opportunity
- Promotes client loyalty through attention to detail and relationship building
- Remains current on all company philosophies and procedures
- Accepts risks within established guidelines

**Qualifications**:

- Currently holds a RIBO license in good standing
- Min. 1-2 years experience
- You have the ability to communicate effectively with clients, both verbally and in writing
- You have excellent interpersonal, organizational and time management skills
- You have demonstrated your ability to function effectively in a fast-paced. muli-faceted environment
- You maintain a positive attitude and are a team player
- You have strong analytical and decision-making abilities
- You demonstrate the ability to adapt to change
- You are proficient in BMS and Microsoft
- You will support the Broker/Producer by being a liaison with the insurance companies, clients and any other customer as required
- You will provide the first point of conduct between underwriters to respond to underwriting questions from Brokers or Underwriters,

**We offer our employees**:

- Competitive compensation package
- Paid vacation
- Paid Personal/sick days
- Reciprocal days
- Group Benefits
- Growth within the company
- Business casual attire
- Company events
- Community involvement
- smiles, encouragement and teamwork

*AI may have been used in the recruiting process*

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Concord, ON L4K 3E5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Insurance: 1 year (required)

Licence/Certification:

- RIBO License (required)

Work Location: In person

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