Dispatch Coordinator
5 days ago
You must be professional, organized, a team player and have strong knowledge of Edmonton, downtown, and the surrounding areas. Along with this you must be able to multi-task. This is a very fast-paced position and attention to detail is required.
Working this position, you are required to use MC Dispatch’s software and third-party communication technologies. You would be assigning jobs and actively communicating to our fleet of drivers, to ensure timely delivery of our customer’s packages.
The Employees job duties will include the following:
- Work closely with Dispatch to ensure each order that is submitted to the appropriate Driver;
- Ensure that all deliveries arrive to the customer’s requested location, safely and on time;
- Be professional and responsive to all of our drivers, clients, and any vendors;
- Educate, assist and coach drivers with deliveries when required;
- Answer over-flow telephone calls and provide customer service to all incoming calls;
- Making outbound calls to customers when necessary, to ensure each delivery is completed efficiently;- Have strong skills of analyzing data and monitoring drivers progress in their daily deliveries
- Ensuring all product is delivered safely and in a timely manner
- Monitor and report any issues pertaining each delivery along with reassigning deliveries, updating delivery addresses in routing app etc
- Review and monitor each drivers Routes, track efficiencies per driver
- Submit a daily report to Management pertaining to shift
- Communicating clearly so that all parties involved know what is going on
- Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved
- Displaying a commitment to teamwork since the job entails contact with a variety of people
- Experience in customer relations would be ideal, preferably in a call centre setting
- These job duties will be the main responsibilities of the Employee, but not limited to the above descriptions;
Thank you
**Job Types**: Full-time, Permanent
**Salary**: $18.00-$21.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 1 year (preferred)
Work Location: One location
-
Transportation Coordinator
3 days ago
Edmonton, Canada MC Dispatch Full timeTransportation Coordinator - Same Day Courier Services. We are seeking a full-time Transportation Coordinator. With preferably 2 years experience. This individual must be flexible to work 3 weekdays and every weekend. Hours will be approximately 9:30 am. - 6:00 pm, each shift. You must be professional, organized, a team player and have strong knowledge of...
-
Dispatch Coordinator
2 weeks ago
Edmonton, Canada DSL Ltd. Full time**Why Join DSL** At DSL, our purpose is simple**:creating moments of joy, one serving at a time**. As Canada’s largest provider of premium foodservice equipment, we sell, service, and maintain equipment while building strong customer relationships and delivering peace of mind. With over a century of expertise, we are known for technical excellence, a...
-
Coordinator, Dispatch
1 week ago
Edmonton, Canada EPCOR Full timeHighlights of the job EPCORs Water team has an opportunity for one permanent full-time Coordinator, Dispatcher to join the team working out of the Aurum location in Edmonton, AB. The Dispatcher Coordinator is accountable for providing first class customer service while receiving, processing and dispatching related water and wastewater collection issues...
-
Dispatch Coordinator
5 days ago
Edmonton, Canada DSL Ltd. Full time**About DSL** At DSL, our purpose is creating moments of joy, one serving at a time. Representing world-class brand partners Taylor, Henny Penny & Franke Coffee Systems, DSL is the largest Canadian supplier of premium food service equipment, and the exclusive factory-authorized service provider for the equipment we sell. At our core, we believe in doing...
-
Dispatch Coordinator
5 days ago
Edmonton, Canada ATS Traffic Ltd. Full time**Responsibilities**: - Organize and ensure clear, concise communications with employees regarding status of jobs, delivery/returns, paperwork, procedures, training, meetings, and projects. - Assist Manager with work orders, jobs, and projects - Answer phone calls, take job requests from customers - Work closely Coordinator in booking and scheduling jobs -...
-
Dispatch Coordinator
5 days ago
Edmonton, Alberta, Canada DSL Canada - Foodservice Solutions Since 1916 Full timeWhy Join DSLAt DSL, our purpose is simple: creating moments of joy, one serving at a time. As Canada's largest provider of premium foodservice equipment, we sell, service, and maintain equipment while building strong customer relationships and delivering peace of mind.With over a century of expertise, we are known for technical excellence, a customer-first...
-
Service Coordinator/dispatcher
1 week ago
Edmonton, Canada Liftboss Material Handling Group Full time**Construction and Material Handling Dealership Service **Coordinator/Dispatcher** Liftboss Materials Handling is looking to hire a full-time service dispatcher in their Edmonton branch. Experience is always a benefit, but most importantly we are looking to find someone with a good work ethic, willing to learn, work as part of a team, and strive for...
-
Logistics and Service Coordinator
7 days ago
Edmonton, Canada WESTERN DISPATCH Full time**Job description** We abide by the philosophy; “Hire for Attitude, Train for Skill.” For the last 40 years we have been a leader in Express Courier and Freight Distribution solutions, servicing Greater Edmonton and the province of Alberta. Our work involves supplying our clients with an exceptional, cost-effective delivery service. The name of game...
-
Junior Administrative Coordinator
2 days ago
Edmonton, Canada WESTERN DISPATCH Full timeWestern Dispatch is seeking an enthusiastic and highly motivated individual for our Lead Office Administrator position. We champion the concept of “Hiring for Attitude, Training for Skill," thus no prior industry experience is necessary. If you are someone who aspires to leadership and consistently strives for excellence, we want you on our team. With over...
-
Coordinator, Dispatcher
2 weeks ago
Edmonton, Canada EPCOR Full timeHighlights of the job We are hiring up to four (4) Water/Drainage **Coordinator, Dispatcher** positions (up to 1 Full Time, Permanent and up to 3 Full Time, Temporary for up to 11 months). This position will be working out of McCauley Water Works in Edmonton, AB. The Water/Drainage Dispatcher Coordinator is accountable for providing first class customer...