Project Manager

**Position Overview**

The Project Manager (PM) is responsible for developing and strengthening relationships to promote ABK Restorations and ensure a steady flow of claims. They are also responsible for providing estimates on new jobs and managing each job from start to finish. Each PM builds and maintains relationships with different insurance companies and adjusters so that ABK Restorations - Canstar is the restoration company of choice.

**What you’ll be doing as a Project Manager**
- Attend new claims and inspect progress and work quality throughout the project lifespan.
- Complete scoping, sketching, estimating, job costing, coordinating of resources and communicating with insured and adjusters for residential and commercial mitigation and reconstruction.
- Educate the client on the process of the timing of service delivery and realistic expectations for contents, emergency work, abatement and repairs.
- Ensure industry KPIs are met or exceeded.
- Liaise with appropriate departments and sub-trades to ensure that work is completed on time, on budget and meets ABK Restorations -Canstar quality standards.
- Liaise with appropriate departments, sub-trades, homeowners and adjusters of the status of work. Inspect progress and work quality throughout the project lifespan.
- Work with assigned Project Coordinator to ensure all administrative aspects of the jobs are performed in a timely and accurate manner.
- Work with appropriate resources to ensure that invoices are paid in a timely manner at an acceptable margin.
- Deliver exceptional customer service to insurance stakeholders, homeowners and property managers. Be proactive in resolving customer service issues.
- Build and maintain relationships by meeting adjusters on jobs, providing timely and accurate estimates and billings, networking and attending industry meetings. Generate new leads through relationships with adjusters and project managers.
- Ensure all relevant safety standards are followed according to ABK Restorations - Canstar and WSBC requirements.

**Your Qualifications & Experience**
- 4-5 years of hands-on experience in the restoration industry is a must.
- A book of business is critical for this role.
- Proven success and stability with long-term clients.
- Valid BC driver’s license with a satisfactory driver abstract. Vehicle capable of transporting materials and equipment is preferred. We work all over Kamloops and the surrounding BC Interior Region.
- Clean criminal record as it relates to work.
- Experience in carpentry, abatement or water damage is required.
- IICRC WRT certification will be a strong asset
- Ability to write and interpret scopes (traditional & Xactimate).
- Ability to communicate effectively in English (verbal and written). Additional languages are considered an asset.
- Ability to use technology (iPhone, tablet, computer).
- Intermediate skills in MS Office (excel, outlook, word)
- Ability to multitask, prioritize and manage time.
- Ability to work with and lead a team.

**Why join ABK Restoration Services as a Project Manager?**
ABK has been in business serving BC’s southern interior since 1991. The core function of ABK is to provide emergency response and rebuild/restoration services to residential, commercial and industrial clients who have suffered property damage from water, fire, wind, weather, trauma, vehicle impacts and many other perils.

ABK is excited to have joined forces with Canstar Restorations in November of 2020. Canstar, founded in 1985, is a leading Western Canadian full-service restoration provider with 5 branches across British Columbia (Abbotsford, Coquitlam, Surrey, Vancouver and Whistler) and 2 branches in Alberta (Calgary and Edmonton).

We are a company who loves taking part in community events and we are pleased to help our furry friends by sponsoring the BCSPCA. We pride ourselves as being the best in the restoration industry by providing excellent service, prioritizing safety and delivering a very high level of quality work to our customers. We take good care of our customer and our team We like to have fun and celebrate our success.

**Perks of working for ABK**
- Competitive Salary plus Vehicle Allowance plus Bonus Incentives
- Extended Health & Dental Benefits for you and your family
- Employer-matched RRSP Plan (the longer you’re with us, the more we will contribute for you)
- Industry-related Tuition Reimbursement (50% - 100% of tuition costs)
- Great company culture

**Working Conditions**
- Extensive travel and driving all over Kamloops and the surrounding BC Interior areas is required.
- This position does have a component of on-call shifts on a rotation basis. Industry is 24/7 and some after hours work is expected.
- Work sites may be contaminated with heavy smoke residue, mould, mildew, contaminated water or other unsanitary conditions.
- Personal Protective Equipment is available for use and at times is mandatory (half-face respirator, Tyvek suits).

**How to apply**