Customer Service Representative

2 weeks ago

Halifax, Canada IFS Financial Services Full time

**Customer Service Representative (CSR)**

Reporting to the Customer Service Manager, the CSR is responsible for the input of alpha-numeric information into the IFS system, processing contracts in a timely and efficient manner. This position will assist in the execution of superior front-line service transactions to current and prospective clients.
- **Attributes**:_
- **Education / Experience**:_
- Undergraduate degree or diploma in Business Administration with relevant experience in the Insurance or finance sector; or equivalent combination of education and experience.
- Proven typing skills with a focus on accuracy and attention to detail.
- Excellent capabilities in customer service and transaction execution.
- Strong multi-tasking skills, with the ability to adapt to changing requirements or new information.
- Superior interpersonal skills.
- **Employment Equity, Diversity & Inclusion at IFS**:_

This is a full-time, in-office position offering competitive benefits and compensation commensurate with experience and qualifications.

Closing date for this opportunity is **February 14, 2025.**
- **Method of Applying**:_

Thank you for your interest in joining the IFS Team

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (required)

**Location**:

- Halifax, NS (required)

Work Location: In person

Application deadline: 2025-02-14

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