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Front Desk Associate

2 weeks ago

Toronto, Canada Active Remedy Club Full time

We are seeking energetic, enthusiastic, and organized individuals for the role of **Front Desk Associate**.
- As the first point of contact for our members and guests, you will play a critical role in shaping each visitor’s experience.
- Full-time and part-time opportunities are available for weekday opening shifts.

**Key Responsibilities**:

- Professionally greet and check-in members and guests for their appointments and classes.
- Assist with scheduling appointments and managing class bookings.
- Coordinate with the practitioners in the Remedy Hub to ensure a seamless member and guest experience.
- Provide information about our services and memberships to prospective members and guests.
- Miscellaneous tasks to assist other team members, as required.

**Requirements**:

- Previous experience as a receptionist or in a customer service or related role is preferred but not required.
- High school diploma/GED required or equivalent work experience.
- Must be reliable, professional, friendly, and outgoing.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively under pressure.
- Must be computer literate with experience using mobile apps and Microsoft Office.
- A personal passion for health and wellness.

**Essential Physical Requirements**:

- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above or below shoulder height.
- Must be able to perform pushing, pulling and lifting up to 50 lbs. at a time.

**Compensations & Benefits**:

- $18.00 per hour.
- Complimentary access to our contrast therapy facilities during off-peak hours.
- Limited guest passes for friends and family each month.
- Opportunities for professional growth and development.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties or responsibilities may be assigned as necessary to ensure the proper operations of the team.

**Job Types**: Full-time, Part-time

Pay: $18.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Expected start date: 2024-11-11