Manager, Campaign Production

10 hours ago


Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

**This position may be located in Montreal or Toronto.**

**Responsibilities**:

Interface directly with various teams, address and manage stakeholder requests and communicate the status of the campaigns under development
- Understand, manage, customize, and optimize the entire campaign management process, to include new campaign requirements, development tests, production execution and quality control
- Capable of completing Adobe Campaign Classic activities on your own (Workflow activities, Delivery activities, and Technical workflows)
- Track and monitor campaign deployments/results, resolve issues and report status to the campaign team
- Develop best practices and process documentation and train other team members to perform campaign orchestration duties**Qualifications**
- University degree in Computer Science, Informatics, Information Systems, or another related field (or equivalent work experience).
- 5+ years of Experience with technologies and processes for marketing technology platforms:

- Digital Campaign Management tools: (Adobe Campaign Classic (certification a plus), Salesforce Marketing Cloud or other similar system)
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL).
- Snowflake, RozieAI, Azure, MySQL, Unix/Linux.
- XML, Javascript, HTML, JSON, Jira
- Knowledge of Airline industry or Loyalty is a plus
- Strong written and verbal communication skills.
- Strong organizational skills.
- Experience managing a team of direct reports with demonstrated mentoring and coaching capabilities
- Excellent interpersonal skills and aptitude to motivate and engage with colleagues, agencies, and partners.
- Comfort working independently and within a team environment assisting colleagues.
- Attention to detail and accuracy; ability to manage multiple projects concurrently.
- High level of ingenuity, problem solving, creativity and initiative.
- Ability to be assertive and manage conflict, working under mínimal supervision.
- Adaptable, open-minded and ability to think strategically.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.



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