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Customer Service Support

2 weeks ago

Halifax, Canada Traffic Tech Inc. Full time

**Who We Are**:
When you join Traffic Tech, you join a team that keeps the global economy moving - literally.

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

**Your Part in It**:
Working out of our growing Halifax branch, we are looking for our next Customer Service Support position will assist with the movement of freight across North America is coordinated and executed successfully according to our customers’ needs.

You will work directly with our Operations department and with a team. This entry level position is great for anyone who wants to get started within the vast and opportunistic Logistics’ field. With lots of room to grow, this position is ideal for recent graduates

**CUSTOMER SERVICE SUPPORT**

**What the Job Entails**:

- Effective and professional communication with carriers and internal sales teams
- Shipment tracking - monitor pickup and delivery
- Proactively reporting potential late deliveries to internal sales teams
- Inputting shipment last locations and other information in operating system
- Following Standard Operating Procedures and maintaining minimum productivity thresholds
- Assist on minor Accounting Functions, obtaining documents, and data entry

**What We Are Looking For**:

- Minimal Customer service experience
- Minimum High School Diploma - Great opportunity for recent graduates
- Well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment
- Possess professional phone mannerisms
- Outgoing personality; high energy; flexible with scheduling
- Great attitude and desire to work hard while having fun

**What We Offer**:

- Robust industry with training and mentorship
- Compensation package that include Medical and Dental benefits (full time only)
- Personal and Volunteer time off
- Life Insurance/AD&D Insurance, long-term disability (full time only)
- Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday, 8:30am-5:00pm
- Traffic Tech is committed to fostering a healthy and accessible work environment. Although the above job description may address the male pronoun, Traffic Tech is inclusive and respectful to all male, female and non-binary applicants._- Traffic Tech is an equal opportunity employer that is committed to Diversity, Equity, and Inclusion. We take affirmative action to ensure we _provide_ equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, national or ethnic origin, citizenship, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, family status, mental or physical disability, or any other legally protected characteristics._

Traffic Tech remains compliant with all federal and provincial COVID guidelines.