General Manager
2 weeks ago
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward
Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.
**Why work with Chartwells?** We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.
Click here to view our Team Member video
**Job Summary**:
**Location: Mount Allison University, Sackville, NB**
**If you were to come on board as one of our General Managers, we’d ask you to do the following for us**:
- The GM is responsible for the overall wellbeing of the account and accountable for the results, including customer and client satisfaction, financial results, and employee management.
- Manage client relations
- Ensure customer satisfaction.
- Manage staff, interview, hire, train and motivate employees.
- Menu planning and merchandising with the chef
- Ensure compliance with strict quality assurance, health, safety and environmental programs
**Think you have what it takes to be one of our General Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role**
- Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
- Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
- Strong experience dealing with labour relations issues.
- Proven financial management skills, including ability to control product and labour costs on a weekly basis.
- Strong catering experience, including demonstrated experience hosting large events.
- Experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
- Strong management and organizational skills, capable of motivating, leading and developing associates.
- Excellent client relationship and communication skills.
- Knowledge of MS Word and Excel
- Knowledge of any POS System is an asset
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