IT Manager

Are you an IT professional looking to grow in your career in IT Management? Join the Wilsons Heating team today

The IT Manager, under the direction of the General Manager, will primarily be responsible to lead and motivate the IT department. This position will plan, develop, and manage all IT services, programs, and support throughout the enterprise. This role will also oversee the implementation, deployment and operation of information systems and technology solutions for business needs. The IT Manager must possess a degree or an advanced degree in computer science, computer systems engineering, software engineering, web design, business administration, or a field related to the industry, as well as three years of experience in a management role and five years of experience in a related industry.

**The IT Manager will be responsible for**:

- Overseeing and maintaining the company's IT infrastructure, including servers, networks, and storage systems, ensuring reliability and security with confidence.
- Administering and optimizing M365, MS Windows, and Windows Server environments, ensuring efficient operations.
- Providing support for legacy systems, ensuring their stability and functionality.
- Managing Delivery Truck hardware/software/peripherals, and GPS installations for streamlined operations, VOIP system, RMM tool/AV and more.
- Aiding in transition to and maintenance of the Acumatica ERP system.
- Ensuring robust IT security measures and data protection protocols.
- Managing IT projects, vendor relationships, and budget allocation.
- Providing leadership, mentorship, and development opportunities for the entire IT team.
- Conducting IT budgeting and cost management to optimize resource allocation.
- Establishing and enforcing IT policies, procedures, and compliance requirements.
- Developing disaster recovery and business continuity plans to ensure uninterrupted operations.
- Evaluating emerging technologies and creating plans that allow for future growth.

**Required Experience**:

- Degree or an advanced degree in computer science, computer systems engineering, software engineering, web design, business administration, or a field related to the industry.
- Three years of experience in a management role and five years of experience in a related industry
- Highly developed understanding of industry regulations, standards, and best practices
- In-depth understanding of the software development lifecycle
- Demonstrated project management skills.

**Competencies**:

- Ability to adapt to new technology.
- Leadership, coaching, and managing performance; able to effectively delegate, set expectations, and monitor progress of all direct reports, with a focus on mentoring and motivation.
- Effective decision making; able to identify issues and implement creative and strategic solutions to overcome problems.
- Ability to remain calm and poised in urgent situations.
- Attention to Detail
- Conflict Management
- Results Orientation
- Strategic Thinking

**Work Environment**:

- Flexible hours, including nights, weekends, and holidays
- Frequent overtime
- Periodic requirement to be on-call
- Attendance and conducting of presentations
- Operation of desktop computer and peripherals
- Working in an office environment

**Compensation**:
The IT Manager's compensation is from $70,000 - $95,000 per year, depending on experience. Wilsons Heating has a competitive compensation and benefits package including:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Long Term Disability Benefits
- Corporate Fitness Membership Program
- Scholarship Program for Employees’ Children

**Wilsons Company History**

In 1909, Wilsons started a coal company to supply fuel to the buildings they built as well as others. As the business focus changed from construction to fuel, the present name of Wilson Fuel Co Ltd was adopted. Wilsons was the only Nova Scotia coal company to make the transition from coal to oil while remaining independent of multinational oil companies.

After dropping coal and adding propane and heating equipment, Wilsons is now established as a leading independent fuel oil and propane supplier in Nova Scotia. It has offices in Truro, Halifax, Bridgewater and Moncton.

The Wilson Fuel Co Limited has been recognized as one of “Canada’s Fifty Best Managed Companies”

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$95,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Vision care

Work Location: In person