Customer Service Representative

2 weeks ago

Edmonton, Canada Parkland Respiratory Care Full time

Parkland Respiratory Care has been proudly serving the respiratory needs of Albertans for over 39 years. Parkland Respiratory Care has built its business based on the core values that include a strong commitment to outstanding care, integrity, reliability, accuracy, and prompt professional service. We are committed to providing the highest quality of care to our patients.

We are currently looking for a Customer Service Representative to join our teams in Edmonton and Spruce Grove.

**Here’s What You’ll Get to Do**:

- You will be the first face to greet clients that come into Parkland, we are looking for someone who can do that with a smile and enjoys working with seniors and their families.
- Provide support to clients by answering questions, directing calls, and mitigating their concerns
- Input client order and other data into various platforms such as our online database
- Work with the internal departments and other colleagues to meet client needs
- Work effectively independently as well as with a team
- Update files, scan paperwork, and perform administrative tasks

**Here’s What You’ll Need**:

- At least 1 - 2 years of relevant work experience
- High School Diploma
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work

**Employment Details**:

- Salary: $16-19.50 per hour depending on experience
- 1 day a week at an alternate work location may be required to help with team coverage

**Benefits**:

- Medical benefits and disability insurance for full time employees
- Paid vacation starting at 2 weeks per year
- Paid Birthday day off

Parkland Respiratory Care is an Alberta-based company, looking to serve the needs of Albertans Join our team today, and be part of giving back to the community every day.

Team-oriented | Client-focused | Goal driven

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$19.50 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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