Assessment Administrator

BCIT’s **Test Centres** is seeking a **regular, full-time (1.0**FTE**) Assessment Administrator.**

**This position works Tuesday - Saturday and the hours of work will be scheduled between 6:45am - 5:15pm**. **This position provides services at 4**BCIT** campuses: Burnaby, Annacis Island (Delta), Aerospace (Richmond) and Downtown (Vancouver).**

The Assessment Administrator position is responsible for the day-to-day operations of an assigned test centre and provides testing and assessment services for the institute and external organizations with a high level of accuracy, confidentiality and customer service. The administrator issues and/or maintains a wide variety of internet, computer/software and paper based examinations and operates the learning management system.

**Duties & Responsibilities**

**DUTIES**AND

**RESPONSIBILITIES**:
**Test Centre Operations**
- Operates the institute’s internet/computer based learning management system (the system)
- Provides student orientations including test centre policies, procedures and rules, hours of operations and instruction on accessing exams and marks on the system
- Keeps current on test centre and institute policies and procedures related to examinations, grading and student conduct, and those related to BCIT programs offered in high schools throughout the province
- Adheres to Transport Canada and European Aviation Safety Agency assessment regulations and procedures as required; keeps up to date on changes and revisions that affect the testing environment
- Generates a variety of business enterprise system reports related to course offerings, student enrolment and assessment
- Prepares invoice forms and handles credit card transactions for external clients
- Assists instructors with booking exams, accessing student grades, exams and statistical reports, prepares, revises and keeps tests centre schedules current
- Distributes supplementary materials to students as requested within established guidelines
- Maintains backup copies of all examinations administered in the test centres
- Monitors lab and student’s computer and web usages; restricts web site access for internal and external clients; operates and monitors video security systems and replays incidents as required
- Cross trains in all test centres to ensure consistency and quality assurance.

**Test Centre Invigilation**
- Invigilates individual and group examination sessions including verifying student identification and eligibility; releases exams through the system and distributes paper-based examinations; ensures prescribed time limits are adhered to
- Ensures a high level of invigilation at all times; observes and physically moves within the test centres on a frequent basis
- Schedules and invigilates examination sessions for external, post-secondary institutions, ensures availability and access to specified internet/software is available, paper work is completed and exams are returned in a timely manner
- Prepares incident reports regarding student conduct issues and communicates to the appropriate level within the department and school or external clients
- Assists with the organization of and invigilates BCIT distance education prior learning assessments, WHMIS and entrance examinations for various programs.

**Systems and Records Management, Administrative and Other Duties**
- Configures and revises exams and exam content on the system, based on data provided by the internal department or external client
- Codes examinations for uploading to the system
- Troubleshoots systems-related issues and escalates to the test centre supervisor, IT Services and/or Learning Teaching Centre as appropriate
- Prepares and submits a variety of work requests involved with system maintenance including instructor enrolments, examination uploads and graphics revisions
- Works with program assistants, Student Records/Registration and Apprentice Services in regard to direct entry student information; troubleshoots student registration issues
- Calculates and compiles grades and enters into Student Records documents
- Enters and/or edits marks into the system upon written authorization by the appropriate instructor/chief instructor
- May be required to provide and mark paper based exams and calculate marks when the system is inoperable, students write in the classroom or the Disability Resource Centre
- Word processes a variety of related materials, and prepares and updates Excel spreadsheets
- Orders and maintains office supplies and forms
- Provides phone coverage and customer service to walk-in clients
- Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP)
- Undertakes related duties as assigned, consistent with the job grade of this position.

**Qualifications**

**QUALIFICATIONS**:
**Definition**:The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU