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1 week ago
The McDougall Faculty of Business (MFoB) is seeking a dedicated individual to provide a wide range of academic support for its programs and students. The position holder will work closely with the Dean, Associate Deans, faculty, and students to ensure quality academic programs and a positive student experience.
**RESPONSIBILITIES**:
**Academic & Student Success Support - Undergraduate Programs**:
- Work with the Associate Dean of Undergraduate Programs to provide front-line academic support to MFoB students by advising on program, degree, and specialization requirements
- Ensure academic regulation requirements are met
- Refer students to other available institutional supports
- Make recommendations to the Associate Dean regarding program needs
- Maintain records of academic regulations, academic dishonesty, and student appeals
- Liaise with the Registrar’s office and other units on matters related to courses, programs, or student inquiries, including transfer credits and Letters of Permission
- Work with the Case Competition Coach and team:
- Support travel logistics, registrations, and payments for competitions
- Prepare travel claims and ensure compliance with relevant regulations
- Monitor the case competition budget
**Academic & Student Success Support - Graduate Programs**:
- Coordinate with the Faculty of Graduate Studies as needed
- Conduct research on MBA-related information
- Coordinate contracts for external facilitators required for orientation and professional development
- Maintain records related to academic regulations and student appeals
- Liaise with the Registrar’s office and other units on matters related to graduate programs
**Student Success & Engagement**:
- Oversee social media accounts and support MFoB in promoting programs and initiatives
- Assist in developing and maintaining promotional materials
- Supervise the Social Media Student Assistant and coordinate content creation
- Promote student opportunities, programs, and awards
- Organize student, alumni, and guest speaker events
- Promote alumni engagement and assist with planning career fairs, orientations, open houses, and other MFoB events
- Coordinate recruitment activities and support new student-centered initiatives
**QUALIFICATIONS**:
- A bachelor’s degree from a recognized post-secondary program in a related area is required. A Bachelor of Education (BEd) is considered an asset, as it enhances the ability to support students with diverse needs, including those with disabilities or executive functioning challenges
- Prior experience supporting students at the post-secondary level is essential, particularly in areas related to academic advising, student interactions, and fostering a positive learning environment
- Experience working with diverse cultures or international experience, demonstrating cultural sensitivity and an understanding of the unique challenges faced by international students
- Proven ability to manage social media platforms effectively, including content creation and strategy development
- Experience in marketing and recruitment is an asset, particularly in promoting academic programs and engaging potential students
- Familiarity with formalized digital admissions software is an asset
- Familiarity with UPEI-specific systems (myUPEI, Colleague, 25 Live) is preferred
- Strong organizational, time management, and communication skills (both written and oral)
- Ability to work independently, take initiative, and function as an effective team member
- Strong interpersonal, decision-making, and problem-solving skills
- Familiarity with university regulations and policies is an asset
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