Regional Team Member HR Coordinator

We are Sienna Senior Living, a publicly traded company (TSX: SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

**What Sienna Offers**:We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

- A competitive salary and vacation package
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
- **Hybrid Work Model - 1 day work from home and 4 days on site. (2 days at Nicola Lodge. 1 day each at Brookside and Cascades).**

**What You’ll Be Doing**:
You will be a welcomed member of the Sienna team, working collaboratively with Leaders, Department Managers, Team Members, and external stakeholders in British Columbia to provide a world class experience to our Team Members. As Regional Team Member Experience Coordinator you will form an understanding of Team Member (TM) needs at the community level for your region to provide HR administrative support. You will build relationships with Department Managers and work closely alongside the Executive Directors in your Region. Reporting to the Human Resource Business Partner, you will be a strong contributor to enhance and support employee engagement, onboarding and orientation and perform HR activities pertaining to all areas of the employee life cycle while responding to Team Member requests as they arise.

**As a Team Member Experience Coordinator, your typical day will impact the following ways**:
**Administration**:

- Manage all TM Files for performance, discipline, medical notes, grievances and other documentation as appropriate.
- Record retention compliance: Ensure all files are located in a locked filing cabinet accessible by RTMEC/ED

**Payroll & Benefits Administration**
- Supports the Ultipro Payroll and ComVida Scheduling Systems
- Timely and accurate data input
- Provide benefits manual to new TMs
- Field questions with regards to payroll and benefits entitlements
- Walk through benefits sign up as needed
- Review benefits invoice with OM, remove/update TMs as required.
- Follow up on TM on LOA for benefits reimbursement

**Communication**:

- Schedule Town Halls and maintain agendas and follow up items
- Ensure Daily Huddles taking place
- Post information on CREW, bulletin boards, and other communication platforms as directed
- Coordinate TM events, retention, recognition, and wellness events

**Investigations and Disciplinary**:

- Attend investigation interviews, take minutes, coordinate union attendance, assist manager with disciplinary forms in consultation with HRBP
- Maintain disciplinary files, track all disciplinary progression in consultation with Manager and HRBP

**Labour Relations**:

- Collaborate with Managers to ensure CBA followed, manage and track grievances, schedule grievance meetings and Labour/Management meetings in consultation with ED and HRBP

**Recruitment and Onboarding**:

- Work closely with Talent Acquisition Specialists to ensure effective recruitment plan, maintain job postings, and participate in interviews for management & non-management positions**.**:

- Smooth hand-off of new hires from TA to community
- Coordinate and deliver orientation program, processes and training in conjunction with applicable Managers

**Retention**:

- Roll out of employee engagement initiatives and programs
- Conduct Exit Interviews with non-management staff, share results with ED, HRBP

**OH&S, Attendance and Return to Work administration**:

- Active member of the JH&S Committee
- Manage Worksafe Clams, Leave of Absence management, coordinating with Claims Management, HRBP and OH&S Team
- Ensure Attendance Management program is rolled-out, review daily attendance, draft letters, attend meetings, etc.
- Assists in implementing the Team Member Attendance Management Program.
- Generate and distribute turnover, recruitment, Health & Safety, LOA’s, and absences

**Training & Education Compliance**:

- Ensure TMs are completing required education (c