Customer Support Representative

5 days ago

Brampton, Canada MULTIVAC Canada Inc. Full time

**Summary**: This position is Responsible for prospecting potential customers and selling spare parts and preventive maintenance contracts for active MULTIVAC equipment, as well as selling fee-based technical training, in the assigned territory.

**Essential Duties and Responsibilities**:
Include the following. Other duties may be assigned:

- Call on existing customers within defined regional sales territories, to evaluate spare parts inventory, recommend spare and wear parts for all MULTIVAC machines, and propose fee-based services.
- Ensure each active MULTIVAC machine in territory is represented with a spare and wear parts proposal. Work with management to establish priorities and develop a vehicle for tracking and reporting proposal dates, closing dates, and pending opportunities.
- Ensure each active MULTIVAC in the assigned territory has preventive maintenance contract proposal.
- Ensure each MULTIVAC newly installed in territory is represented with a tailored 1, 3, and 5-year spare/wear parts proposal to the customer. Work the MULTIVAC Technical Service Team and management in technically challenging cases, to ensure correct parts are proposed in sufficient quantity.
- Report in writing on all observed competitor parts and service activity in customer plants, along with recommendations for action.
- Serve as a resource to Field Service Technicians doing installations when they require assistance.
- Operate within annual expense budget and work to meet established individual goals.
- Attend and participate in trade shows, sales meetings, industry meetings and association events, and other activities as directed by management.

**Time Utilization**: This position will travel up to 80%. Normal business hours are 8:00am to 5:00pm. Schedule needs to be flexible to accommodate show and event schedules.

**Qualifications**:

- College/University and two years related experience; or equivalent combination of education and experience. Prefer two years technical experience in one or more of the following: capital equipment, packaging materials, other industry related goods, or experience within the MULTIVAC organization. Practical mechanical experience also preferred.
- Current valid driver’s license and the ability to obtain a passport for travel as required by position.

**MULTIVAC Behaviour Standard**: Maintain a positive work atmosphere by acting and communicating in a respectful and professional manner with others at all times.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

**Benefits**:

- Company car
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

**Experience**:

- Sales: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: On the road

  • Customer Support Representative

    2 weeks ago

    Brampton, Canada MULTIVAC Canada Inc. Full time

    **Summary**:Responsible for prospecting potential customers and selling spare parts and preventive maintenance contracts for active MULTIVAC equipment, as well as selling fee-based technical training, in assigned territory. **Time Utilization**:This position will travel up to 80%. Normal business hours are 8:00am to 5:00pm. Schedule needs to be flexible to...

  • Client Support Representative

    2 days ago

    Brampton, Ontario, Canada Fine Sight Solutions Full time $40,000 - $60,000 per year

    We are a prominent sales and business development firm that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we've seen exceptional growth and success, which highlights our commitment to driving results and innovation. As...

  • Client Support Representative

    4 weeks ago

    Brampton, Canada Fine Sight Solutions Full time

    Overview We are a prominent sales and business development firm that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. As the entry level Client Support Representative, you will work closely with clients and customers alike to...

  • Customer Support Representative

    4 days ago

    Brampton, Canada NCH Canada Inc. Full time

    **Job Duties** - Support sales team by answering questions, concerns and issues as well as handling customer inquiries and complaints in a courteous and professional manner; - Processing, changing, and following up on customer orders and contracts (ensuring delivery meets customer requirements); - Liaise with other departments to support customer's needs and...

  • Customer Care Representative

    2 weeks ago

    Brampton, Canada Dynacare Full time

    **Job Posting: Customer Care Representative** ** Where YOU work makes a difference.** Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s...

  • Customer Care Representative

    1 week ago

    Brampton, Canada Dynacare Full time

    Description Position at Dynacare Job Posting: Customer Care Representative Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better...

  • Customer Service and Sales Support Representative

    2 weeks ago

    Brampton, Canada Empack Spraytech Inc Full time

    Established in 1999, Empack Spraytech Inc. is a leading aerosol manufacturer, liquid filler, and custom contract packager. Located in Brampton, Empack manufactures products for a wide range of markets including personal care, household goods, automotive, computer care, industrial and outdoors. We offer private label programs and produce a range of products...

  • Customer Experience Representative

    4 weeks ago

    Brampton, Canada SNDL Inc. Full time

    Join to apply for the Customer Experience Representative role at SNDL Inc. Work Location: Value Buds Fletchers Meadow. Nova Cannabis Inc. is a national cannabis retailer operating under the Value Buds banner. Our mission is to deliver value to cannabis consumers by offering high-quality products in convenient locations at everyday low prices. As a Customer...

  • Customer Experience Representative

    4 weeks ago

    Brampton, Canada SNDL Inc. Full time

    Join to apply for the Customer Experience Representative role at SNDL Inc. Work Location: Value Buds Fletchers Meadow. Nova Cannabis Inc. is a national cannabis retailer operating under the Value Buds banner. Our mission is to deliver value to cannabis consumers by offering high-quality products in convenient locations at everyday low prices. As a Customer...

  • Customer Service Representative

    10 hours ago

    Brampton, Canada National Seating & Mobility Full time

    **About NSM** National Seating & Mobility is Canada’s fastest-growing rehab equipment supplier, and we help improve our clients' lives by providing medical equipment solutions for seating and mobility. At NSM, we seek mission-driven team members that can exemplify our HEARTS values: Honour, Excellence, Accountability, Respect, Teamwork and Service....