Records and Information Analyst

**Job Description**:
**POSITION PURPOSE**:
Reporting to the Manager, Consulting Services, the Records and Information Analyst (RIA) is responsible for designing, developing and implementing Departmental Information Management Systems for Departments, as assigned; providing support to the Enterprise Content Management System (ECM) or providing support to the Corporate Information Management (IM) program and Corporate approaches in information systems and processes; providing customized user training and guidance to Regional staff; analyzing and reviewing information management operations and recommending enhancements; analyzing statistical information; and participating in special projects.

**MAJOR RESPONSIBILITIES**
- Designs, develops, and implements manual and automated IM systems that comply with Corporate Information Management policies and standards.
- Assists with the design, development, and implementation of Corporate ECM and ensures compliance with Corporate Information Management policies and standards, as directed.
- Participates in IM program activities, including submission of revisions to the Corporate Records Classification Scheme and Retention Schedule; brings forward Departmental information management needs as appropriate to ensure inclusion in the annual work plans.
- Conducts regular reviews of Departmental IM programs; reviews and evaluates the results with the Manager, Department, and with end users.
- Reviews and identifies issues on information collection, storage, organization, protection, retrieval, use and disposition; reports on findings where they affect Corporate IM policies and makes recommendations as appropriate.
- Conducts in-depth record series analysis for the creation of new record series, establishing records ownership, archival, vital and PIB status, retention and disposition values and metadata and taxonomy development
- Leads Departmental and Corporate IM projects to develop and implement business and technical strategies to improve the Department’s information management processes and to meet legislated and Corporate requirements.
- Gathers and reviews Departmental requirements; assists Corporate project teams in integrating Departmental requirements, in alignment with ECM and other information management systems and strategies, to meet Corporate IM policies and standards.
- Provides consultation and training to staff engaged in implementation of the Corporate ECM initiatives, Corporate Records Classification and Retention Schedule, and other information management initiatives.
- Supports the Department’s overall information architecture, and acquires in-depth knowledge of unique Department-specific information systems (including legacy systems), and in conjunction with ITS Branch and IAM Division, supports ongoing maintenance and long term content migration strategies.
- Attends conferences, seminars and courses to stay abreast of current technologies and developments in
- the Information Management field.
- Performs other duties as assigned in accordance with Branch and Department objectives.

**QUALIFICATIONS**
- Successful completion of a Community College Diploma in Information Sciences or related field or approved equivalent combination of education and experience.
- Minimum three (3) years’ experience in information management, including demonstrated successful project management experience.
- Knowledge of and demonstrated ability in information analysis and hard copy/electronic systems design (e.g. ECM)
- Knowledge of and demonstrated ability in research methodologies.
- Familiarity with project management methodologies.
- Demonstrated experience with business process analysis and re-engineering and workflow analysis.
- Valid Ontario Class “G” driver’s license and a reliable vehicle for use on corporate business.
- Knowledge of government guidelines and legislation, in particular the Municipal Freedom of Information and Protection of Privacy Act and related legislation.
- Knowledge of technical, industry and professional records and information management standards, including national and international standards (e.g. ISO 15489).
- Familiarity with metadata standards (e.g. Dublin Core).
- Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.