Records and Information Technician

ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada's Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
• Inclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Public Works Supervisor, Information Management, and under the guidance of the Records & Information Analyst, is responsible for assisting in the operation, maintenance and support of the Information Asset Management (IAM) program in the Department; providing support to various Departmental IAM initiatives as assigned; providing customized user training and guidance to staff; liaising with all levels of management and staff in the Department; liaising with staff in Corporate IAM Division for the purpose of efficient control of the lifecycle of Departmental records and assisting with designing and developing manual and automated IAM systems in compliance with Corporate IAM policies and standards. 

WHAT YOU'LL BE DOING

• Assists in the initial stages of records evaluation for the Department, taking inventories and conducting interviews, as appropriate.
• Assists with designing and developing systems solutions based on records and information management business practices and requirements.
• Enters data into the Region's IAM software (e.g. Versatile Enterprise, eDOCS) used to track paper and electronic records, as required throughout their life cycle.
• Collects, inputs, reviews and tracks data, as required, to complete various Departmental IAM projects (e.g. transfers to off-site storage, destruction batch preparation, records conversions to the Corporate classification scheme, records inventories) and reviews for accuracy and compliance with Corporate IAM policy.
• Receives and processes records transfers to inactive storage in accordance with the Region's established records retention by-law and procedures.
• Ensures that Departmental administrative staff prepare accurate and complete box contents listings of records for storage and destruction.
• Works, as part of a multi-disciplinary team, and contributes to strategic plans, implementation plans, and ongoing support of Regional information management initiatives within the Department.
• Provides consultation and training to Department staff engaged in implementation of the Corporate Records Classification Schedule and System.
• Attends seminars, workshops and training and reviews professional and technical literature to stay abreast of current technologies and developments in the IAM field. 

WHAT WE'RE LOOKING FOR

• Successful completion of a Community College Diploma in Records and Information Management or Library and Information Science or approved equivalent combination of education and experience.
• Minimum three (3) years experience in records and information management systems including demonstrated ability to work independently.
• Ability to travel to various work locations.
• Satisfactory Police Criminal Background Check
• Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.
• Current knowledge of both hard-copy and electronic records and information management systems. 
• Knowledge of government guidelines and relevant Standards, Acts and Regulations.