Electronic Medical Records

3 weeks ago

Newmarket, Canada Medicentres Canada Inc. Full time

Position Title: Electronic Medical Records (EMR) Analyst
Job Type: Full-Time, Permanent
Department: IT
Reports to: Supervisor- EMR Services
Job Location: Newmarket, Ontario - occasional travel within Ontario required
Salary Range: $50,000 - $60,000 based on experience and qualifications
Date Last Updated: August 2025

Principal Responsibilities

- Electronic Medical Records (EMR) / Project Management:
Gather, organize, and evaluate relevant information, such as current clinical workflows and current system specifications.

- Communicate with internal stakeholders and conduct interviews as necessary to understand current practices and how they will translate into new workflows and/or new system(s).

- Communicate with external software vendors to ensure a seamless end user experience.

- Assist with project management at multiple stages, including the research, testing, and implementation of new workflows and/or systems.

- Support new site implementation, incoming data migration, and user acceptance testing.

- Manage the incoming migration process, including communications and timelines.

Team Member Training

- Create training plans for individuals and teams, delivered both virtually and in person.

- Conduct training and implementation of new features and additions to the EMR system(s).

Administrative / Reporting Duties

- Create, manage, schedule, and distribute complex reports for various teams.

- Develop and manage a quality assurance program for new workflows and/or new system(s).

- Design and manage custom templates for use within the EMR and related systems.

- Run test scenarios on upcoming software releases and report defects.

Knowledge, Skills, and Experience

- Proven experience working with EMR systems in a healthcare setting.

- Strong understanding of clinical workflows and healthcare processes.

- Proficiency in EMR software design and customization (e.g., CHR, Med Access, Accuro).

- Project management experience.

- Excellent training and communication skills.

- Ability to analyze and interpret complex data.

- Detail-oriented with strong problem-solving skills.

- Familiarity with regulatory requirements and standards in healthcare information management.

- Report generation and data analysis.

- System maintenance and troubleshooting.

- Quality assurance and audit skills.

- Strong communication and interpersonal skills.

Context and Environment

Must be able to work in a fast paced, high pressure and complex technical environment that requires attention to detail. Incumbent may sit at a computer, view a computer monitor, and use a telephone headset for extended periods of time. May be required to work unconventional hours, weekends, holidays, late nights, or early mornings. Able to employ professionalism, patience and self-control in responding to escalated situations. May be required to travel to clinics and offices as needed to provide training and support. Occasional/ Rare moderate to heavy lifting while transporting objects, such as computers, network equipment and servers. May be required to provide after-hours support for security events. Must be able to pass government mandated security screenings.

Internal Communications

- All levels/departments of Medicentres

- Physicians

- Clinic Support Office (IT, Accounting, HR)

External Communications

- External Software Vendors: EMR Service Providers, Provincial Health Services, Other Technology Vendors/Providers

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