Data Governance Manager

"The best prescription I've ever given is a wish." - Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada WHAT IS YOUR BIGGEST WISH? Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. “It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on” - Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. MISSION, VISION AND VALUES Our mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child. Our values are Child-Focused, Integrity, Impact, Innovation, and Community. WHAT’S IN IT FOR YOU? - Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada - A collaborative team environment where you feel valued and inspired - An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hours - Annual vacation starting at three weeks & additional paid leaves - Work/life balance and flexibility - Hybrid working environment - Employee Wellness Program - Corporate discounts - Continuous learning, development and internal training opportunities - Fun employee activities, contests, and more Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day WHERE YOU COME IN We are looking for a Data Governance Manager to join our team at Make-A-Wish Canada. Reporting to the Director of Business Applications, you will develop, implement, and maintain a comprehensive data governance strategy, and collaborate with stakeholders to ensure compliance and help inform decision making. This role can be based in any Make-A-Wish Canada office and is a full-time, permanent, hybrid position. WHAT YOU WILL DO - Develop, implement and maintain a comprehensive data governance strategy and framework, including policies, standards, and procedures. - Ensure alignment of data governance initiatives with organizational goals. - Monitor and enhance data quality and integrity, implementing controls, metrics and reporting mechanisms. - Identify and support the resolution of data quality issues with corrective actions. - Ensure data security and compliance with regulations, developing and enforcing access and usage policies. - Conduct regular audits to maintain compliance with data governance policies. - Collaborate with data stewards, IT, and business units to promote data governance best practices and facilitate stakeholder communication. - Provide training and support on data governance policies and procedures to ensure that all employees understand and adhere to data governance policies. - Develop change management strategies to support user adoption and compliance to policies. - Oversee data management initiatives, including classification, metadata, and lifecycle management, while maintaining data stewardship programs. - Support senior technology leadership with developing and executing strategies to manage MAWC’s data assets, ensuring they are used to support strategic decision-making. - Ensure proper documentation and maintenance of data assets. - Keep abreast of data governance trends, identify areas for improvement, and implement enhancements. - Lead data governance projects and initiatives. - Other duties as assigned. WHAT YOU BRING - University degree in Information Management, Computer Science, Business Administration, or a related field, or an equivalent combination of education, training and experience. - 5+ years of experience in data governance, data management, or a related field. - Strong knowledge of data governance frameworks, policies, and best practices. - In-depth understanding of legal and compliancy requirements applicable to Canadian charities including Canada Revenue Agency (CRA) tax receipting requirements, federal and provincial privacy laws, consent, health information management and digital communications laws. - Experience with data quality management and data security practices. - Experience leading change management initiatives including delivery of training to business users. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skil