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Bilingual Outbound Sales Development Associate

3 weeks ago

Remote, Canada Canon Canada Full time

Bilingual (French/English) Outbound Sales Development Associate - B2B
- ** Base Salary plus Commission-**:

- ** No Weekends or Evenings-**

As a Outbound Sales Development Associate - B2B, you are the first contact with our customers, screening inbound leads, qualifying and uncovering opportunities for our Outside sales representatives. Our outside sales representatives will rely on your persuasive abilities and creative methods to book appointments with the customers you've identified and qualified.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that come from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.

**Key Responsibilities**:

- Contact all prospects and identify qualified leads; acquire information regarding clients’ needs and satisfaction, lead nurturing, and customer info regarding expired equipment/buy-out requests
- Screen inbound leads using Marketing Automation software from sources such as website and landing page forms (Canon.ca), and direct phone calls
- Qualify leads and sets up appointments for appropriate Outside Sales Representatives and follow up on actions with sales and service
- Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events
- Update CRM (Salesforce) customer data and record information from new leads and prospects
- Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce

**To Succeed, You Will Have**:

- Experience in one of the following:

- High-volume cold calling
- Appointment setting
- Lead generation
- Customer success experience
- A high level of professionalism to understand customer issues and identify an appropriate resolution or response
- Strong project and process management skills to develop and continuously improve call scripts and take customer notes
- CRM and technical skills to enter data notes and lookup client information in Salesforce or other databases

**Why Join?**

**COVID-19 SAFETY PRECAUTIONS**:

- Canon is committed to the health and safety of our employees, customers and communities.

**REMOTE WORK**:
**BENEFITS**:

- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more

**EMPLOYEE PERKS**:

- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
- Community involvement