Hospitality Manager

1 week ago

Edmonton, Canada Excel Society Full time

As the Hospitality Manager in our Assisted Living facilities, you’ll lead all aspects of hospitality services—kitchen, housekeeping, laundry, and sanitation—ensuring residents experience a clean, safe, and respectful environment. You’ll ensure full compliance with health regulations, manage budgets, and lead a dedicated team.

**Key Responsibilities**:

- Oversee day-to-day kitchen, janitorial, and laundry operations
- Ensure compliance with Alberta Health Standards Food Retail and Food Services Code and Serving Safer Food Guide
- Maintain inspection readiness with accurate logs (e.g., temperature, pest control, cleaning)
- Train, coach, and manage hospitality staff; conduct regular performance reviews
- Develop and manage department goals and operating budgets
- Conduct facility walk-throughs to identify maintenance and safety issues
- Serve as the point of contact during public health inspections and ensure follow-up
- Liaise with families, guardians, and care professionals
- Support special events and develop optional hospitality offerings (e.g., in-house catering)
- Participate in on-call rotations for emergency needs

**What You’ll Need**
- Post-secondary education in Hospitality Management, Business, or Health Care Administration
- 5+ years of supervisory experience in hospitality, health care, or a related field
- Valid certifications: First Aid & CPR, WHMIS, Infection Prevention & Control
- Strong knowledge of public health regulations and facility licensing requirements
- Skilled in Microsoft Office and workforce scheduling tools (UKG or similar)
- Excellent leadership, communication, and organization skills

**Working Conditions**
- Healthcare & kitchen environments (exposure to noise, heat/cold)
- Lifting up to 25 lbs, walking, bending, squatting required
- Travel between sites is required
- Evening/weekend availability based on operational needs

**Job Types**: Full-time, Permanent

Pay: $72,000.00-$75,000.00 per year

**Language**:

- English (preferred)

Work Location: In person

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