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Receptionist

2 weeks ago

Kelowna, Canada The Bridge Youth & Family Services Full time

**About Us**

The Bridge Youth & Family Services is an Okanagan-based non-profit agency that utilizes evidence-based and client-centered care to provide the best service for our program participants and community. We provide safe, welcoming, and accessible spaces for individuals and families. With more than 50 years of experience, we are consistently expanding our programs and services along with looking for individuals to join our dedicated team and help us continue our impact of transforming lives and building community.

At The Bridge you will have opportunities for success with a focus on personal development and the flexibility to learn and grow. We value our employees and showcase our commitment by offering competitive compensation packages and ongoing training & career development opportunities. Come live, work and play here in the Okanagan where adventure and nature are at your fingertips.

**About the Role**

The Receptionist provides a variety of reception, secretarial and general clerical assistance, prepares correspondence, reports and other documents, often involving material of a confidential nature, for management and front line staff. Maintains the agency's filing system.

**Position**: Full Time 35 hours/week. M-F 9am-4:30pm

**Compensation**: $21.23-$24.72 per hour

**Indirect Compensation**
- Extended Health and Dental benefits after the 3 month probationary period
- 9.31% Pension matching after the 3 month probationary period
- 3 weeks vacation pay which increases with length of service
- 1 paid wellness day per year
- Paid sick time which increases with length of service.
- Professional development & education reimbursement opportunities

**Qualifications**
- Education and experience_
- Completion of Grade 12 and education/training in office procedures and services to the public
- Education/training in Office Administration
- 2 years of general office experience
- Job skills and abilities_
- Highly skilled in greeting guests in a courteous and professional manner.
- Well versed in managing a multiple line phone system and handling multiple incoming calls simultaneously.
- Demonstrated ability to answer queries of visitors and direct them to the right person.
- Committed to provide exceptional customer service to participants and coworkers.
- Excellent knowledge of administrative and clerical procedures.
- Adept at giving accurate and detailed information to visitors and callers.
- Able to handle difficult people tactfully.
- Proven record of performing clerical duties such as scanning, photocopying and collating.
- Capable of keeping reception & common office areas (kitchen, coffee station, etc.) clean and organized.
- Exceptionally organized and able to multi-task.
- Other requirements_
- Ability to provide proof of COVID 19 Vaccination or letter of exemption
- Ability to provide Criminal Record Check in accordance with agency policy
- The Bridge is an equal opportunity employer_