Center Coordinator

1 week ago

Edmonton, Canada Scholars Education Centre Full time

**Job Summary**:
**Key Responsibilities**:
**Administrative & Operational**:

- Greet students and families, answer phones, and respond to inquiries with professionalism and warmth.
- Schedule tutoring sessions and coordinate tutor availability using center management tools.
- Maintain accurate student records, manage payments, and ensure proper documentation.
- Support tutors with onboarding, scheduling, and classroom setup.
- Ensure the learning center is clean, safe, and organized.

**Customer Service & Communication**:

- Act as a primary point of contact for families and tutors.
- Provide updates to parents regarding student progress and center activities.
- Help resolve concerns or escalate issues to the Center Director as needed.

**Marketing & Community Engagement**:

- Support local marketing initiatives by promoting services both online and offline.
- Plan and attend community events (e.g., school fairs, local festivals) to represent the Scholars brand.
- Set up and manage booths at local events to engage with families and promote center programs.
- Build relationships with local schools, community centers, and organizations to boost visibility.
- Assist with social media content, promotional campaigns, and open house events.

**Qualifications**:

- High school diploma required; post-secondary education preferred.
- Experience in a customer service or administrative role (preferably in an educational setting).
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office and comfort with scheduling software.
- Friendly, professional demeanor and a passion for working with families and educators.

**Working Conditions**:

- Must be available for after-school and evening hours.
- Light lifting of educational materials may be required.
- Work is primarily indoors in a fast-paced learning center environment.

**Job Type**: Part-time

Pay: $17.00-$19.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Language**:

- Mandarin (preferred)

**Location**:

- Edmonton, AB (required)

Work Location: In person

Expected start date: 2025-05-19

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