Service Advisor

2 weeks ago

Burlington, Canada Leggat Discovery Ford Full time

**Discovery Ford** is looking for a **Service Advisor**

The Service Consultant is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer-centric individual who is passionate about building relationships with our customers.

**About Us**

Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group that is committed to helping everyone find the perfect vehicle to match their lifestyle. Just like we match vehicles to our customers’ lifestyle, we’re looking for individuals who share and live our values. We focus on teamwork, passion, and ingenuity to drive our vision of providing an exceptional automotive experience for everyone. We are seeking career-focused individuals who want to grow their careers within a supportive and motivating environment.

**Job Duties**:

- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem-solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with CDK & PBS software is considered an asset.

**Why Work for Leggat Auto Group**:

- Go to our website to see more about our company and the many reasons why you will want to work for us

**Additional Information**:
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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