Residential Territory Manager

**RSL’S story**:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby and sixteen other branches. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘_inspire excellence and trust_’ by providing creative solutions and unrivalled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit:
**_ RSL Mission_**

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

**_ RSL Vision_**

To be the environment that inspires excellence and trust within our community.

**_ RSL Values_**

Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

**The Opportunity**:
**_ Scope of the position_**

Residential Territory Manager is responsible for establishing and promoting relationships with customers aimed at our mutual growth and profitability. In order to assure future business and profitability, the foundation of that relationship will be based on integrity, trust, and credibility.

**_ Duties and Responsibilities_**
- The primary focus is to develop and grow Residential Dealer sales.
- Develop long-term relationships as well as increase business opportunities with assigned accounts.
- Seek opportunities to become the preferred supplier of HVAC equipment.
- Demonstrate consultative/solution-selling skills.
- Provide excellent product, technical, and marketing services to contractors.
- Become the “trusted advisor” for clients, presenting a full offering of HVAC solutions and products.
- Maintain a forecast of sales by customer.
- Implement a regular call schedule with customers.
- Collaborate with other staff to provide assistance and support.
- Contact customers regularly to provide ongoing information on new equipment and products.
- Participate in professional organizations, conferences, tradeshows, and networking events and attend sales, product meetings, and supplier training on a regular basis; in order to acquire the skills necessary to meet our customer's needs and expectations.

**_Skills and Qualifications_**
- Ability to travel.
- Must have excellent knowledge of HVAC systems design.
- Outstanding business development acumen with the ability to deliver compelling training presentations for sales, product features, and benefits.
- Demonstrated ability to influence the market at key levels.
- Excellent initiative, and interpersonal communication skills.
- Must have a proven sales and client development record within the HVAC industry.
- Provide excellent customer service.
- Represent Refrigerative Supply in a professional manner at all times
- Understand how to process orders, quotes, credits, and backorders on the computer.
- Understand basic inventory, warehousing, and stocking procedures.
- Ability to handle multiple tasks, energetic and self-motivated.
- Work efficiently in a fast-paced work environment.
- Must be able to use a computer and all software (web-based or otherwise) provided by management and our suppliers. Examples include Microsoft Office and PowerPoint presentations, manufacturer/supplier programs, and websites.

**What we offer**:
It's not all about work. That's why we support and recognize our team members with a range of benefits:

- RSL is an entrepreneurial company - we don't micromanage
- Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
- 3 weeks vacation
- 3 personal obligation days
- Wellness Account
- Stay healthy with our rich benefits package
- Protect your future with our Pension plan
- Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.