Dental Treatment Coordinator

**HealthOne Medical & Wellness**, conveniently located a short distance from the North York Centre Subway Station, is currently seeking a full-time **Dental Treatment Coordinator **to provide high-quality patient care to our growing community

**Responsibilities**
- Present treatment and financial payment plans given treatment options presented by Dentist
- Educate patients while answering questions, and addressing uncertainties regarding payment and treatment options
- Effectively communicate pros and cons of recommended treatment
- Update client information on internal database and handle all benefit-related forms and submissions
- Build strong relationships with patients to ensure trust and loyalty
- Support the team goals to achieve client acquisition and new patient enrollment targets
- Address and resolve client concerns promptly and courteously, modelling top service, empathy, and care standards at all times.
- Adhere to clinic policies and best practices to deliver outstanding service to all clients (i.e. complete all paperwork, client forms, client correspondence, etc.) in an accurate and timely fashion

**Why work with HealthOne?**
- Supportive & positive leadership team
- Work within a modern 14,000 sq ft. facility in downtown Toronto
- Opportunities for continuous development
- Regular staff engagement events including themed days, monthly birthday lunches, and other team building experiences

**Compensation**
- Competitive hourly rate offered
- Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

**Requirements**:

- 3+ years of dental administration experience in a similar environment
- Experience using Tracker system
- Strong client service skills, solid work ethic, impeccable organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
- Self starter, motivated by goals, and eager to wear multiple hats to be able to grow with us
- Proficient in MS Office (MS Word, Excel, Outlook) and experience using a CRM
- Ability to work some weekends and evenings when required based on business needs

**Nice-to-Haves**
- Post-secondary education in a related field
- Proven track record of achieving/surpassing goals

**About HealthOne**

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the Harbourfront, North York, and King West (The Well) neighbourhoods will allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives - and YOU can help us achieve this

At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Invisalign: 2 years (preferred)
- Dental Administration: 3 years (preferred)
- Tracker: 1 year (preferred)

Work Location: In person