Financial Aid Officer- Kitchener
1 week ago
**Join the Future of Education - Where Passion Meets Purpose**
At triOS and Eastern College, we don’t just help students become job-ready graduates - we ignite futures. We’re seeking kindred spirits who believe that learning can change lives.
As a Canada-owned private career college, our vision is bold, our mission is clear, and our values run deep. Integrity, dedication, readiness, and respect aren’t just words - they shape every classroom experience, every team meeting, and every morning coffee.
We’re looking for people who:
- **Lead with integrity** — You do what you say you’ll do.
- **Show up with heart** — You bring your best to students and colleagues alike.
- **Embrace growth** — You’re always learning, always evolving.
- **Value every voice** — You believe respect isn’t optional; it’s essential.
If this sounds like you, you might be exactly who we’re looking for.
We’re not just hiring - we’re building a community of educators and professionals who care deeply, dream boldly, and laugh often, if you’re searching for meaningful work that values your contribution, we invite you to apply.
We are proud to be one of Canada’s Best Managed Companies for 15 consecutive years - now recognized with Platinum designation. That’s not just a badge - it’s a reflection of our student-first mindset and unwavering support for our team.
Let’s shape the future together.
**Job Title**:Financial Aid Officer
**Location**: Hybrid role. Kitchener Campus, 235 King St E, Kitchener, ON N2G 4N5
**Hours**:Monday to Friday, 8:00 am - 5:00 pm
**Start Date**:Immediate
**The Opportunity**:
The primary responsibility of the Financial Aid Officer (FAO) is to provide financial counselling to students enabling them to obtain educational funding resources. In addition, you will collect tuition and courseware fees as well as maintain student records.
The FAO will support the vision, mission, and values of triOS College while contributing to a positive, supportive and student-focused team environment of respect, integrity, dedication and readiness, embracing diversity and fostering inclusion.
**What you'll be doing**:
- Interview student applicants to discuss financial options.
- Create payment plans for students.
- Maintain financial reports, issue receipts, and track payments.
- Daily Banking (deposits and credit cards).
- Student Accounts / Accounts Receivable / Collections.
- Financial Aid administration and funds distribution.
- Follow-up with students and administer the Student Loan Default Management tasks.
- Correspondence with Career Colleges and Financial Institutions.
- Enter student data in Great Plains (GP) & XCAS (when applicable).
- Additional tasks as assigned.
**What you bring to the position**:
- 1 to 2 years of related work experience.
- Experience working with student financial aid is considered an asset.
- A strong background in customer service and sales.
- Proficient with MS Office, primarily Word and Excel.
- We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve._- Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process._
**_
We thank all applicants for their interest, however, only those selected for an interview will be contacted._
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