Field Service Technician

1 week ago

Markham, Canada Insource Corporation Full time

**Salary**: Personalized based on skill set
**Job Description**:
Insource Corporation (Markham, ON), a leading Canadian technology supplier and service provider in the paper handling, mailing, printing, bindery and packaging industries, is looking for dedicated individuals to help us successfully deliver client solutions.

We are looking for a Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

**Summary of main responsibilities**:

- Provide service and customer support during field visits.
- Manage all on site installation processes, repairs and maintenance.
- Diagnose errors or technical problems and determine proper solutions to achieve customer satisfaction.
- Correctly instruct customers on proper care, training and maintenance.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Offer and promote potential products and services that are available to customers.
- Maintain up-to-date job knowledge through completion of on-going training opportunities, satisfactory skills assessment, and attainment of job related certifications.

**Desired Skills and Personality**:

- Ability to multi-task, prioritize, and manage time effectively.
- Well-developed verbal and written communication skills to effectively interact with customers.
- Passionate about technology, automation and process improvements.
- Strong interpersonal and problem-solving skills.

**Requirements**:

- Technical degree or certification.
- Experience in packaging industry and installation process an asset.
- If needed, must be willing to work nights, weekends and variable schedules.
- Travel may be required from time to time.
- Proven field service experience.
- Ability to troubleshoot, test, repair and service technical equipment.
- Self-motivated with desire to learn new skills.
- Electronics and mechanical competency.
- Own vehicle, Valid driver's license.

**Compensation**:Salary plus benefits.

**Salary**: $45,000.00-$80,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company car
- Company events
- Dental care
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability

**Experience**:

- Direct packaging, print or mail repair: 2 years (required)

  • Field Service Technician

    2 weeks ago

    Markham, Canada BuhlerPrince, Inc. Full time

    Buhler is looking for a Field Service Technician to join their team in Canada. This person is responsible for assembling and testing Buhler Prince’s products while performing a variety of manufacturing tasks at the customer site, according to established procedures, while conforming to all safe work practices Tasks - Performs manufacturing tasks including...

  • Service Technician/technician Assistant

    2 weeks ago

    Markham, Canada J&R Service & Sales Ltd. Full time

    As a **Service Technician/Technician Assistant** at J&R Service & Sales Ltd. / Hayden Lee Machinery, you will be joining a small team of other highly-trained technicians serving the metalworking industry in Ontario. **Responsibilities** - **You will**:_ - Work 40 hours a week (on average) - Diagnose, repair, inspect, maintain, assemble, and demo sheet metal...

  • Field Technician

    1 week ago

    Markham, Canada Dependable HomeTech (DHT) Full time

    OCP Communications Inc./Dependable HomeTech is a growing, Canadian-based technology and field services firm, operating in the Telecommunications and IT sectors. **Field Technicians Needed** Provide onsite installations and service work for CATV, Digital, Internet, Fibre, Home Phone and Security Home Monitoring services on behalf of the Company’s Cable...

  • Field Service Technician

    7 days ago

    Markham, Canada SmartONE Solutions Inc. Full time

    **Customer Support Specialist** **A BIT ABOUT US** We are an award-winning Canadian technology company founded in 2016, enthusiastic about smart communities, and we are pretty proud of having created the segment in Canada. Our innovative and proprietary IoT based solutions connect hundreds of smart homes together through a dedicated network to create a smart...

  • Audio Visual

    2 weeks ago

    Markham, Canada AVI-SPL Full time

    Description: Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Essential **Responsibilities**: - Read and...

  • Entry Level IT Field Technician

    20 hours ago

    Markham, Canada OR Computer Solutions Inc. Full time

    **Position: Entry Level Field Technician** **Access to Company Car** The Field Technician is responsible for the on site installation, maintenance, troubleshooting, and repair of electronic equipment. The technician will work with the Service Manager to ensure that the equipment is installed properly and maintained in a safe and efficient manner. The...

  • Technician, Field Service

    1 week ago

    Markham, Ontario, LRE, Canada AVI-SPL Brand Full time $60,000 - $80,000 per year

    Job SummaryThe AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience. Essential Duties and Responsibilities• Read and interpret...

  • Corrosion Technician

    3 days ago

    Markham, Canada Corrosion Service Company LTD Full time

    **Corrosion Service Company Limited (CSCL)** was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection and corrosion engineering. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide...

  • Field Service Technician

    4 weeks ago

    Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Integrated Power Services Full time

    Join to apply for the Field Service Technician - Remote role at Integrated Power Services2 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician - Remote role at Integrated Power ServicesAre you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service...

  • Service Technician

    4 weeks ago

    Markham, Canada IT Works Co. Full time

    Company Description IT Works Co., founded in 2000, provides cutting-edge information technology solutions tailored for medium to large businesses and emerging enterprises. The company excels in wireless technology, networking, infrastructure, managed services, and logistics, enabling businesses to adapt to dynamic requirements. Known for delivering...