Medical Office Assistant

2 weeks ago

Winnipeg, Canada Heartland Fertility Clinic Full time

**Full Job Description**

**Position Title: Clinical Office Assistant (COA)**

**Job Status: Full Time, Monday - Friday**

**Reports to: Administrative Billing Manager and Clinic Business Operations Manager**

**About Us**:
At Heartland Fertility and Gynecology Clinic, we strive to provide support, knowledge, choices and treatment for our fertility patients, ultimately helping them achieve their goal of becoming parents. We are a busy fertility clinic, the only one in all of Manitoba. We have been helping individuals achieve their dreams of family for more than 20 years. This is your opportunity to be part of this miraculous journey.

**Your Role**:
**Responsibilities**:

- Triaging, answering or delegating patient enquiries.
- Booking of patient referrals from the physician’s waitlist and follow up, procedure and testing appointments.
- Liaising with the physicians and nursing staff to ensure proper and efficient patient care.
- Inputting patient demographics into the EMR, ensuring accuracy and attention to detail.
- Managing the physicians schedules and templates.
- Assisting physicians when required.
- Completing all tasks as assigned.
- Cleaning, sterilizing, packaging and autoclaving medical instruments when required.
- Coverage at the front reception desk if/when required.
- Providing exceptional customer service and patient care regardless of age, culture, gender or sexual preference.
- Other duties as assigned.

**Experience/Position Requirements**:

- Minimum 2 years experience in a medical clinic or hospital environment required.
- Medical Office Assistant or Unit Clerk Certification Required. Previous work experience relevant to the field will be considered if no certification.
- Experience with Surgical bookings and SWIM would be an asset.
- Experience working with GYNE would be an asset.
- Knowledge of Women’s Health medical terminology.
- Experience using EChart and EHub would be an asset.
- Excellent and efficient computer, communication and organization skills
- Experience with Accuro is required.
- Must be able to work effectively and productively both independently and as part of the Heartland team
- Ability to multi-task as needed.

Pay: $19.00-$23.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- On call

Application question(s):

- Have you graduated from a recognized medical office assistant program?
- Do you have previous medical office assistant experience?

Work Location: In person

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