Firehouse Subs

**WHO WE ARE**
Synergy Franchising is a young, enthusiastic, people-focused company that brought Firehouse Subs to the Edmonton area
We offer a fun, inclusive, and diverse workplace where we support our team to succeed and work to instill confidence and pride in your skills and abilities. We encourage collaboration, value respect, and foster a supportive workplace for team members from the front lines through to upper management.
We love welcoming new team members to our team and we work hard to make Firehouse a great place to work

**WHAT WE’RE LOOKING FOR**
We are looking for dedicated team player to join us as a District Manager. If you work well in a fast-paced environment both independently and as a part of team, have great communication skills, learn quickly and have a passion for people. If you think you’re the right fit for us we’d love to hear from you

**JOB DESCRIPTION**
Role: District Manager
Location: Northern Alberta

**Job Type**: Full-Time Position
Compensation: We offer competitive wages as well as many team incentives
Hours: Variable Hours

**Responsibilities**:

- Accountable for the overall operational excellence and guest experience of every Firehouse restaurant in the district;
- Responsible for managing and developing restaurant management teams through goal setting, coaching, and feedback;
- Lead on hiring, recruitment, and promotion of restaurant managers
- Accountable for guest experience metrics;
- Accountable for actions to solve problems and celebrate positive guest feedback. Research, resolve and prevent any upstream problems;
- Accountable to ensure Synergy Franchising and Firehouse Subs operational standards are enforced and met on a daily basis;
- Accountable that the highest standards in food safety, hygiene, and restaurant safety;
- Accountable to ensure Operational Programs are used on a daily basis;
- Accountable for all restaurant cost control metrics including overseeing restaurants food ordering and labour scheduling;
- Responsible for leading their teams to achieve financial metrics and projections
- Accountable for the successful opening of all-new locations in the region;
- Responsible to drive results through local store marketing initiatives
- Consult with the Vice President of Synergy Franchising to support growth, innovation, operational improvements, and overall excellent; and
- Other duties or responsibilities as assigned by the Manager, Operations.

**Required Skills**:

- Valid driver’s license;
- Minimum three to five years’ experience as a multi-unit operational leader, or owner/operator of own restaurant
- Formal education or experience in a business function such as but not limited to Accounting, Finance, General Business, Management or Operations;
- Solid knowledge of restaurant operations;
- Passion to succeed and grow in an organization;
- Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales;
- Ability to assess situations, customize solutions and communicate plans to direct reports to accomplish objectives;
- Strengths in cost management thus maximizing bottom line;
- Ability to coordinate, communicate and balance multiple projects simultaneously; and
- Working in the restaurant requires a flexible schedule as our stores are open daily, which requires early morning, evening, weekend, and holiday availability.