Parts & Service Advisor

8 hours ago

Port Hawkesbury, Canada Tri-Mac Toyota Full time

Tri-Mac Toyota is currently seeking a motivated individual to join our team as an Parts & Service Advisor.

**What would your duties be as an Parts & Service Advisor at Tri-Mac Toyota?**:
The Parts & Service Advisor is responsible for guiding Tri-Mac Toyota’s customers through the maintenance and repair of vehicles while creating a great first impression.

Responsibilities include but not limited to:

- Scheduling customer appointments for vehicle maintenance and repair.
- Keeping customers informed on status of repairs/service and address customer questions, needs, and concerns.
- Ensuring customer vehicles are returned to the customer clean and with all items identified for service/repair carried out appropriately and on time.
- Continually confirming accuracy and relevance of all department forms, menus, and pricing guides.
- Consistently improving delivery of service for excellent customer satisfaction.

**What qualifications are we looking for?**:

- Minimum Grade 12 High School Diploma.
- Basic understanding of automotive mechanical fundamentals.
- Experience not required, but prior parts/service department and customer service experience considered an asset.
- College certificate or additional post-secondary courses considered an asset.

**Compensation & Benefits**:

- Industry-competitive hourly wage.
- Two weeks of paid vacation with additional weeks commensurate with years of service.
- Monday through Friday work week.
- Group insurance plan with health, drug, and dental included.
- Pension plan with additional employer contribution available.

**About **Tri-Mac Toyota**:
Established in 1987, Tri-Mac Toyota has been providing quality new and pre-owned vehicles and automotive service to residents in the Quad Counties for over 35 years. It strives to provide and maintain a welcoming and safe atmosphere for customers and employees alike. As a member of the community, Tri-Mac Toyota is invested in the happiness of its neighbours through providing excellent employment opportunities and a high level of service to its customers. It is also involved in several local charities and non-profit organizations, including the St. Martha’s Regional Hospital Foundation, Strait Richmond Healthcare Foundation, community events, and numerous minor hockey teams and leagues throughout the area. For 2021, Tri-Mac Toyota earned the President’s Pride Award from Toyota Canada and was recognized as one of the best Toyota dealerships in the country.

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