Pricing Support Specialist

About Kinaxis:
**About Kinaxis**:
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because _People matter _at Kinaxis.

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

About the team:
**Location**:
This is a hybrid position. You can work from home and be located anywhere in Ottawa. Please note we work a hybrid schedule of 3 days per week at our Ottawa HQ.

**About the team**:
The specialist contributes to the accuracy of pricing tools and processes, supports internal audits, and participates in projects that enhance pricing efficiency and effectiveness across the organization.

About the role:
**What you will do**:

- Maintain and update SKUs, price books, and pricing configurations in Salesforce CPQ, ensuring accuracy, version control, and alignment with current pricing structures.
- Act as a primary point of contact for Sales and Deal Desk teams to support quote configurations, validate discount structures, and resolve pricing-related issues within CPQ.
- Administer pricing and discount approval workflows, manage approval thresholds, and ensure compliance with established pricing policies and audit documentation requirements.
- Collaborate with internal stakeholders—including Product, Sales, Finance, and Revenue Operations—to support product launches, pricing changes, and process alignment.
- Maintain pricing data accuracy across systems and contribute to reporting, metrics tracking, and ad hoc analyses such as margin impact or pricing adherence.
- Support pricing tool enhancements, process documentation, testing of configuration changes, and identify opportunities for operational efficiency in pricing processes.

**What we are looking for**:

- Bachelor’s degree in Business, Finance, Economics, or a related discipline
- 3+ years of experience in pricing, deal desk, sales operations, or revenue operations within a SaaS environment
- Proficiency with Salesforce and CPQ systems
- Strong Microsoft Excel or Google Sheets skills (e.g., pivot tables, vlookups, formula auditing)
- Familiarity with SaaS pricing models, discounting practices, and product catalog management
- Ability to communicate clearly and collaborate across departments
- Strong attention to detail, especially with audit tracking and version control
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Experience with business intelligence tools (e.g., Power BI)
- Understanding of SaaS financial metrics
- Salesforce Administrator or CPQ certification preferred
- Familiarity with ERP or CRM integrations (e.g., NetSuite, Oracle, SAP)

Why join Kinaxis?:
**Work With Impact**: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

**Work with Fortune 500 Brands**: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

**Social Responsibility at Kinaxis**: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
- People matter_ at Kinaxis and these are some of the perks and benefits we created for our team:

- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons