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Customer Service Representative

5 hours ago

Hamilton, Canada Lifemark Health Group Full time

**Customer Service Representative**

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. We are looking for to fill **two Customer Service Representative **positions at our Lifemark Physiotherapy Main East & Kenilworth clinic.

**Hours for Position #1: Monday's 8-4, Tuesday's 10-6, Wednesday's 8-4, Thursday's 10-6, Friday 8-4**

**Hours for Position #2: Monday's 12-8pm, Tuesday's 8-4pm, Wednesday's 12-8pm, Thursday's 10-6, Friday 8-4**

**Responsibilities include**:

- Answering the telephone, greeting, and assisting clients
- Responding to inquiries and helping clients with problems
- Processing incoming and outgoing mail, courier and faxes
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies
- Assisting with photocopier/fax maintenance

**Qualifications**:

- In-person and Telephonic customer service experience, ideally from a medical clinic setting
- Understanding of medical terminology is an asset
- Health-related educational background is preferredfor more information