Customer Service Representative

1 week ago


Hamilton, Canada Thos. R. Birnie & Sons Full time

**Benefits**:

- Competitive salary
- Dental insurance
- Health insurance
- Training & development

**The Opportunity**:
Are you a people person with a passion for helping others? We’re looking for a full-time Customer Service Representative to join our call center. As the first point of contact for our customers, you'll be a vital member of our team, ensuring every caller feels heard and cared for.

Key tasks include:

- Answer incoming calls with a friendly and professional attitude
- Convert incoming calls into scheduled service appointments
- Make follow-up calls after recent service visits
- Make outbound calls to membership customers to book annual services
- Prioritize and coordinate service schedules
- Keep customer database up-to-date with accurate information
- Handle other admin tasks as needed

**Job Type**: Full Time

**Job Location**: Our Customer Service Representatives work in the office for each scheduled shift.

**What We Offer**:

- Supportive and friendly office team environment.
- Competitive wages.
- Health & dental benefits.
- RRSP plan with company match.
- Culture building events. Training and resources to help you learn and grow

**What We Are Looking For**:

- Minimum two years of customer service experience, preferably in a call center environment.
- Open availability.
- Great communicator with the ability to connect and build positive relationships with customers and your team.
- Detail-oriented with the ability to multitask.
- Goal oriented.
- Demonstrates a positive attitude and willingness to learn and grow.
- Customer service focused.

**About Us**:
Trusted for Over 100 Years

Equal Opportunity Employer



  • Hamilton, Canada Home Service Solutions Full time

    **Company Overview**: At Home Service Solutions, we're proud to be Southwestern Ontario’s fastest-growing home exterior company, specializing in eavestroughs, gutter guards, windows, doors, and attic insulation. As we continue to grow, we're looking for motivated, outgoing individuals to join our customer engagement team. This is a great opportunity to...


  • Hamilton, Canada Home Service Solutions Full time

    Ready to build a fulfilling, high-earning career in a fast-growing company? At Home Service Solutions, we specialize in exterior home renovations—including eavestroughs, gutter guards, windows, and more—and are proud to be Southwestern Ontario’s fastest-growing provider in the industry. We’re expanding rapidly and are looking for ambitious,...


  • Hamilton, Canada Home Service Solutions Full time

    **Job description**: Looking for a full-time job that actually pays off? Home Service Solutions is Southwestern Ontario’s fastest-growing eavestrough and gutter guard company, and we’re hiring motivated individuals who are ready to build valuable career experience while making real money. This isn’t your typical 9-to-5. If you're enthusiastic, love...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a part-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a part-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity**: Are you a people person with a passion for helping others? We’re looking for a full time Customer Service Representative to join our call center. As the first point of contact for our customers, you'll be a vital member of our team, ensuring every caller feels heard and cared for. Key tasks include: - Answer incoming calls with a...


  • Hamilton, Canada CHADWICK'S & HACK'S Full time

    **OVER 68 YEARS OF PROVIDING GOOD OL’ CUSTOMER SERVICE** Established in 1955, we’ve been serving hard-working Canadians for over 70 years and pride ourselves on Good Ol' customer service. Year after year, Chadwick’s & Hack’s has been the proud recipient of Reader's Choice Awards for Best Customer Service, Fireplace Store, BBQ Store, Vacuum Store,...


  • Hamilton, Canada Natural Purity Full time

    Join Our Team as a Customer Service Representative – Natural Purity (Hamilton, ON) Natural Purity, a leading provider of environmental and home improvement solutions, is expanding our team and currently seeking Customer Services Representative to help us deliver exceptional service to our valued clients. In this role, you will represent a well-established...


  • Hamilton, Canada Traffic Tech Full time

    Description Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient...