Automotive Service Advisors

1 week ago

Perth, Canada Mike Fair Chevrolet Buick GMC Cadillac Ltd. Full time

Mike Fair Chevrolet Buick GMC Cadillac Ltd. has full-time employment opportunities for **Automotive Service Advisors**.

Mike Fair Chevrolet Buick GMC Cadillac Ltd. is a family-owned automotive dealership with over 35 years serving the Smiths Falls, Perth, and surrounding areas. We are looking for career minded self-starters to join our team

**Why work with us?**

We offer training, competitive wages and bonus pay, participation in our Group Benefits Plan as well as an RRSP with employer match.

Expected annual compensation for this position is $70,000 - $85,000 _(comprised of $22/hour for 40-45 hours per week + monthly performance bonuses). _

**Main duties include**:

- Handling daily customer visits in the service drive thru, greeting guests upon arrival and managing their service visit.
- Assisting in the diagnosis of customer vehicle issues, inspecting vehicles, and documenting customer issues as required.
- Reviewing and selling required and recommended service repair and maintenance work.
- Processing all customer repair order paperwork and handling payment.
- Establish clear pricing and time estimates and ensure promise time commitments are met.
- Establish and maintain good relationships with customers both externally and internally.
- Achieve monthly sales and customer satisfaction targets.
- Support the service team with other tasks and responsibilities as required.

**Requirements**:

- Previous experience as an Automotive Service Advisor/Consultant or similar is preferred but not required
- Exceptional customer service skills
- Positive attitude and customer-focused mindset
- Proficient computer skills
- Flexibility and organizational skills
- Friendly and outgoing personality
- Strong work ethic
- The ability to perform the physical requirements of the role including standing, walking, sitting, squatting, bending, twisting, and occasionally lifting up to 50 lbs.

**We offer**:

- Group health and dental plan
- Defined contribution RRSP plan
- Employee discounts
- Comprehensive initial and ongoing training and development
- Strong management support

Please forward your resume in confidence. We thank all applicants for their interest however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: 37.5 - 42.5 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

**Experience**:

- Automotive Service Advisor / Consultant: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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