Sales Assistant

**Who We Are**

At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.

Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible - with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.

**Reports to**:New Vehicle Manager

**Summary**
This position is responsible for the daily inspection and maintenance of the vehicle display, appearance and general organization of all new and/or pre-owned vehicles at the dealership.

**Duties and Responsibilities**
- Greets customers ensuring optimum customer service.
- Ensures showroom cars are cleaned daily and assists with coordinating showroom as required.
- Ensures showroom and display cars are rotated weekly or as required.
- Ensures delivery vehicles are quality control inspected and acceptable.
- Delivers and/or picks up documents from License Bureau as required.
- Checks in new vehicles when they arrive by transport and notes any damages on Bill of Lading.
- Reports all defects and/or damages to Sales Manager immediately.
- Ensures adequate customer parking spaces are available on the lot.
- Responsible to maintain the general housekeeping of the lot, showroom and showroom washrooms on a continuous basis and to Pfaff standards.
- Runs errands for reception and the sales department as required.
- Maintains complete knowledge of and complies with company and departmental policies, procedures and standards.
- Maintains customer and company confidence by keeping information confidential and secure.
- Maintains a positive working relationship with team members and management in a team environment

**Skills and Qualifications**
- Experience in automotive field is an asset.
- Valid Ontario Driver’s License.
- A clean driver abstract and the ability to drive a manual transmission is required.
- Basic understanding of mathematics.
- Good organizational skills and detail oriented.
- Excellent communication skills, verbal and written.
- Ability to work well in a fast-paced environment.
- Ability to work cohesively with employees and managers as part of a team.

**What’s in it for you**

In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as:

- Discounted programs to enhance employee experience
- Enhanced vacation policy, based on tenure
- Track Days & Budget Car Track Challenge
- Seasonal Employee Events
- Support in career advancement
- Robust training and development programs
- RRSP/DPSP/TFSA
- Company paid Life Insurance, Accidental Death & Dismemberment
- Comprehensive Health and Dental and extended Health Care
- Employee Assistance Program
- Tuition Reimbursement

If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Thornhill, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: One location