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Remote French Assessor

2 weeks ago

Mississauga, Canada ACHEV Full time

The Fully Remote French Assessor will administer French language assessments to newcomers based on the Niveaux de Competénce Linguistic Canadiens and provide referral to classes/training.

**DUTIES & RESPONSIBILITIES**

**Assessment and Referral**
- Screen clients for eligibility for language training programs based on immigration status, age and learning history
- Administer BTC-NCLC standardized tests to assess the language skills of eligible clients
- Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences
- Provide referrals/ placement of clients to appropriate programs through established procedures using the HARTs database
- Inform clients of the need to collect data for statistical and program planning purposes while ensuring that client privacy is protected under the applicable provincial/territorial privacy and access to information legislation or the Personal Information Protection and Electronic Documents Act, whichever is applicable.
- Respond to client inquiries by phone and in person regarding training programs and offer orientation assistance
- Provide information regarding training programs to clients whose needs and goals have changed
- Ensure a consistent, warm and welcoming service approach
- Report sensitive situations and issues to coordinator in a timely manner, providing unbiased, detailed background to inform positive consultation

**Administrative Support**
- Ensure accuracy of data input according to government/funders’ requirements
- Liaise with training providers, co-workers and supervisor regarding general inquiries and client placement
- Act as a resource for information regarding training programs available within the area by collecting and collating resources available from settlement and training organizations
- Assist with reception coverage as requested
- Undertake other duties as assigned by supervisor

**QUALIFICATIONS**
- Must be certified on Batterie de tests de classement aux Niveaux de competénce linguistique canadiens (BTC-NCLC) assessment tool
- Fluent in English and French, both oral and written
- Demonstrated knowledge of Adult French language acquisition
- Demonstrated assessment/interviewing experience in the Adult Education field (Adult FSL, Vocational Employment, Settlement Counselling, Adult Literacy Assessment
- Sensitivity to the diverse needs of adult learners and the multicultural community
- Strong interpersonal, problem solving and organizational skills
- Languages in addition to English and French are an asset
- Excellent communication skills in oral and written English and French
- Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs
- Experience working online/remotely
- Must be willing to work flexible shifts, including some evenings and weekends as required
- Must be a resident of Ontario
- Provision of a satisfactory Criminal Record Check is required