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Organizational Change Management
2 weeks ago
**Department** Vice-President Finance & Administration - Shared Services Innovation
**Salary range** $67,731 to $112,811
**Posted date** May 27, 2025
**Closing date** June 12, 2025
**Position Type** Full Time - Operating Funded
**Description**:
This position is part of the Association of the Academic Staff of the University of Alberta (AASUA).
In accordance with the Temporary Librarian, Administrative and Professional Staff Agreement, this position has a comprehensive benefits package and an annual salary range of $67,731 to $112,811. This position has an initial appointment of one year.
**Location -**This role is hybrid with a mix of remote and in-person at Enterprise Square, Downtown, Edmonton.
**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community._
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
**Working for Shared Services**
Established in 2021, Shared Services is a growing unit responsible for supporting the university in its human resources, finance, and IST administrative processes. We are fortunate to work with faculty, staff, students, alumni, external vendors, and many other third parties. Working with Shared Services means working with a close-knit community of smart, approachable teams who collaborate, exchange knowledge, and identify solutions. Our team of expert problem solvers works with the community to ensure that we meet the end-to-end delivery and service level expectations of our diverse catalogue of services.
**Position Summary**
The OCM Consultant applies specialized knowledge and experience in various change management practices and methodologies to assist process users and other stakeholders to understand and adopt process changes. By working collaboratively as part of a Service Innovation team, the incumbent creates informed change management strategies that include communication and engagement activities, as well as integrating training/development and resistance management to encourage adoption.
The OCM Consultant will play a key role in ensuring new change initiatives introduced into the organization meet business objectives. You will focus on the people side of change including changes to business processes, systems, and technology by creating and implementing program and project-related change management strategies, plans, and processes that maximize business value through employee adoption and usage. You have a high degree of professionalism, diplomacy, independence, flexibility, and exceptional interpersonal skills. You must have proven ability to lead and drive OCM activities, and take initiative in personally delivering on OCM operational goals to achieve successful outcomes.
**Duties**
- Develop change strategies/plans, communication plans, and roadmaps aligned with organizational goals.
- Identify readiness for change, identify risks and challenges, and analyze change impacts and mitigations.
- Plan, organize and implement change initiatives based on best practice methodologies.
- Identify and define change adoption measures and other metrics to evaluate the effectiveness of change initiatives.
- Assess the learning and training needs of users through engagement sessions/focus groups to support the implementation and sustained adoption of Shared Services process improvements and projects.
- Develop training plans and deliver training to various audiences through a variety of formats.
- Design, develop, and maintain training materials, such as user manuals, quick reference guides, toolkits, procedures, and online modules, using various platforms etc.
- Manage and support multiple projects simultaneously.
- Demonstrate a broad understanding of the internal and external context in which the University and Shared Services operate.
- Proactively identify and interpret information that impacts Shared Services plans.
**Minimum Qualifications**
- Bachelor's Degree or certification(s) in Change Management (e.g., Prosci, CCMP).
- 3-5 years of progressive experience in Change Management.
- 1-3 years of leading major change initiatives with proven results.
**Preferred Qualifications**
- Post-secondary experience in organizational change management, human resources, and large enterprise systems (e.g., PeopleSoft).
- Experience and know
