Dual Rate Games Dealer/floor Supervisor

7 days ago

St Albert, Canada Century Casino St. Albert Full time

**SUMMARY**

As a Dealer must adhere to the Alberta Gaming and Liquor Commission (AGLC) Casino Terms and Conditions; as well as other applicable municipal, provincial and federal laws and regulations. Assist in maintaining good public relations with patrons and maintain a good report with all employees. Comply with safety and security standards of the corporation and complying with pre-determined internal control procedures. Is responsible for dealing the assigned games during the shift.

When working as a Supervisor will supervise area in compliance with the Alberta Gaming and Liquor Commission (AGLC) Casino Terms and Conditions, and other applicable municipal, provincial and federal laws and regulations. Assist in maintaining good public relations with customers and maintain an open-door policy with all employees. Comply with pre-determined internal control procedures. Responsible for the administration and day to day supervision and operation of the table department. The responsibilities of a Supervisor also include resolving customer disputes, implementing bankroll adjustments when needed and updating the Pit Manager of all activity taking place on their designated tables.

**QUALIFICATIONS**

Demonstrated knowledge of casino operations, gaming rules and regulations. Demonstrated experience receiving, securing, handling, counting, and reconciling, and distributing large sums of money. Within 90 days, demonstrated working knowledge of the game of Black Jack, and dexterity with Black Jack playing cards. Demonstrated effective and diplomatic customer service and communication skills, which includes contacts with Team Members and Customers.

**EDUCATION and/or EXPERIENCE**

Graduation from gaming training school or equivalent is desired. One (1) or more years of recent and related gaming experience.

**CERTIFICATES, LICENSES, REGISTRATIONS**

Must have a valid and current Alberta Gaming and Liquor Commission Gaming License. Must maintain a current AADAC phase #2 training card and must be familiar with FINTRAC. Must also have a current Pro-serve certificate. Must be eighteen (18) years of age or older.

**LANGUAGE SKILLS**

Demonstrated effective and diplomatic oral and written communication skills using English.

**MATHEMATICAL SKILLS**

Basic math skills are required

**REASONING ABILITY**

No decision making is required beyond the scope of essential duties.

**PHYSICAL DEMANDS**

Essential duties involve performing physical exertion: dexterity with cards and chips, brisk walking, climbing stairs, stooping, bending, stretching, reaching, pushing, and standing for an entire work shift with standard breaks. working any day of the week and any shift of the day.

**WORK ENVIRONMENT**

Essential duties involve working with large numbers of people while in an inside environment, which is frequently loud or containing high noise levels.

**MATERIALS AND EQUIPMENT DIRECTLY USED**

Various gaming related equipment including money chips, playing cards and automatic shuffle machines.

**Job Type**: Part-time
Part-time hours: 28 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- St. Albert, AB: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Games Dealer: 1 year (preferred)

Work Location: One location

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