Service & Parts Manager

7 days ago

Mount Albert, Canada RIDE THE WIND EBIKES Full time

**Overview**

This role is crucial for ensuring that our operations run smoothly by effectively procuring and managing inventory, orders and claims while providing exceptional service to our customers.

**Responsibilities**
- Manage/process all online parts orders, in-store orders, as well as additional supplies.
- Manage all customer warranty claims from start to finish.
- Manage all repair works orders.
- Manage internal inventory work orders.
- Manage weekly parts/ebike orders from suppliers.
- Manage shipped parts and ebikes.
- Back and schedule all orders including warranty parts.
- Update and/or create parts for online store and internal systems.
- Develop and implement effective sourcing strategies to enhance supply chain and improve overall efficiency.
- Develop or add to exisitng inventory organization system
- Utilize CMMS (Computerized Maintenance Management Systems) to track parts usage and inventory management.
- Collaborate with service technicians and other staff to process orders of parts, repairs and orders.
- Maintain accurate records of orders, receipts, warranty and service appointments.
- Be willing to go outside of role to ensure all orders are processed and delivered.
- Parts or Ebike deliveries in Company vehicles are required time to time.

**Experience**
- Previous experience in a dealership setting is preferred but not mandatory.
- Strong problem-solving skills to ensure optimal customer satisfaction.
- Ability to calmly and thoroughly communicate with customers and suppliers.
- Have some interest in Ebikes, Mobility and Electric Bicycles.
- Familiarity with supply chain processes and effective sourcing techniques is highly desirable.
- Proficiency in using CMMS or similar inventory management software is an advantage.

Ride the Wind Ebikes is a very unique EBike company. We are leaders in the industry and are rapidly growing. We have a lot of fun, and work really hard to ensure top tier customer relations.

Join our team as a Serivce & Parts Manager and contribute to our commitment to excellence in service delivery while advancing your career in a supportive environment

Pay: $57,892.00-$62,547.00 per year

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- service or parts management: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-20

  • Parts Manager

    7 days ago

    Mount Brydges, Canada Hardy Service Inc. Full time

    Family run business owned and operated by the Hardy family since 1990. We are looking for a Parts Manager/Front Counter who has experience in the Forklift/Farm Equipment or Heavy Equipment industry. A Parts Manager is responsible for maintaining the stock of parts. Their duties include inventory control, sourcing parts and customer service. Collaborating...

  • Parts Manager

    1 week ago

    Mount Brydges, Canada Hardy Service Inc. Full time

    Family run business owned and operated by the Hardy family since 1990. We are looking for a Parts Manager/Front Counter who has experience in the Forklift/Farm Equipment or Heavy Equipment industry. A Parts Manager is responsible for maintaining the stock of parts. Their duties include inventory control, sourcing parts and customer service. Collaborating...

  • Customer Service Manager

    2 weeks ago

    Mount Albert, Ontario, Canada Alliance Agri-Turf Inc. Full time

    Company OverviewAlliance Agri-Turf is a leading, farmer-focused agricultural retailer dedicated to empowering producers to feed the world for generations. With a network of locations across Central Ontario, we provide agronomic expertise, trusted products, and local service that help growers achieve success season after season. Our culture is built on...

  • Cleaner

    2 weeks ago

    Mount Albert, Canada BELLA PRESTIGE CLEANING SERVICE Full time

    Looking for Part time cleaning staff for Stouffville and Mount Albert office locations. Evening and weekend shifts available. - attention to detail a must - must have transportation **Job Type**: Part-time **Salary**: From $17.00 per year Flexible Language Requirement: - English not required Schedule: - 4 hour shift - Weekend availability Ability to...

  • Assistant Manager

    1 week ago

    Mount Albert, Canada Domino’s Pizza Mount Albert Full time

    Job Title: Assistant/Shift Manager **Job Type**: Full-Time / Part-Time (as applicable) Location: Mount Albert, East Gwilimbury About the Role Key Responsibilities - Supervise and coordinate staff during shifts to ensure efficient operations. - Oversee food preparation and service while maintaining food safety and quality standards. - Manage cash handling...

  • Automotive Parts Counter Person

    2 weeks ago

    Prince Albert, Canada The Unified Parts Group Full time

    We want you, if you can: *Bring high energy to our fast-paced stores *Help other team members provide outstanding service *Work with our company's database to find the right parts, at the right price *Work towards continuous improvement through training programs Qualifications: Unified Auto Parts Ideal Parts Counter Salesperson will have strong NAPA Know...

  • Guest Service Representative

    1 week ago

    Mount Albert, Canada Avant-Garde International Ltd. Full time

    **We are looking for passionate, hardworking, and reliable workers to join our hospitality team on a lavender farm open for tourism. **This position will require you to **complete daily designated tasks and accommodate guests; be hospitable, friendly, and approachable. You will be interacting with guests, maintain good relations and become knowledgeable with...

  • Inside Sales-customer Service Admin

    3 days ago

    Mount Albert, Canada RIDE THE WIND EBIKES Full time

    Ride the Wind Ebikes is a leading full-service electric dealer specializing in electric motorcycles, e-bikes, electric scooters, and mobility solutions. Since 2017, we've built a reputation for exceptional customer service, comprehensive support, and industry-leading education through our popular YouTube channel. We're a women-owned business that believes in...

  • Operations Manager

    1 day ago

    Mount Forest, Canada Wilson Plumbing Service Full time

    **About Wilson Plumbing Service Inc.** Wilson Plumbing is a mechanical contractor specializing in high-quality plumbing and HVAC systems for residential and commercial construction. With an expanding project portfolio, we're focused on building internal structure that supports efficiency, clear communication, and strong project execution. We're looking for...

  • Inside Sales-Customer Service Admin

    3 days ago

    Mount Albert, Ontario, Canada RIDE THE WIND EBIKES Full time

    Ride the Wind Ebikes is a leading full-service electric dealer specializing in electric motorcycles, e-bikes, electric scooters, and mobility solutions. Since 2017, we've built a reputation for exceptional customer service, comprehensive support, and industry-leading education through our popular YouTube channel. We're a women-owned business that believes in...