Dispatch Associate

4 days ago

Delta, Canada Aecon Group Full time

**Build Your Career at Aecon**

Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future.

**What is the Opportunity?**

**Faster.Smarter.Safer.** This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada’s #1 utility construction provider and we're looking for a Dispatch Associate to help us get there

Aecon Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential, retail, commercial, institutional or hospitality environments, ATSI is well-suited to assist clients with their telecom installation needs. Reporting to the Control Centre Manager, the Dispatch Associate will be responsible for performing a variety of administrative tasks supporting the dispatch of telecommunication technicians.

**What You'll Do Here**:

- Provides administrative and clerical support with speed and accuracy.
- Handles customer inquiries while maintaining high quality service.
- Learns, interprets and applies organizational policies, rules and regulations.
- Maintains and organizes document files.
- Performs other duties and responsibilities as assigned.

**What You Bring to the Team**:

- Excellent interpersonal and communication skills (both verbal and written).
- Experience in an administrative/dispatch capacity considered an asset.
- Strong organizational and prioritization skills.
- Strong computer skills, experience with Microsoft Office.
- Customer service skills, including telephone ettiquette.
- Ability to work independently as well as in a team environment.
- Problem solve and work well under pressure, with a focus on deadlines.

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