Workforce Development Officer

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The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

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**APPROXIMATELY 5 YEARS IN DURATION**

**Job Description**:
***:Under the direction of the Manager - Community Development, the Workforce Development Officer will collaborate and work with the Community Development team and local partners to deliver workforce development programs.

**MAJOR RESPONSIBILITIES**:

- Supports program delivery of immigration and workforce development programs.
- Executes outreach responsibilities with partner organizations to generate program awareness.
- Works with employers to advise and facilitate resources to support the retention and community integration of top talent in support of the City’s economic growth.
- Contributes to quarterly labour market analyses that identify labour gaps to provide recommendations for immigration and workforce programs on priority NAICS and NOC codes.
- Provides performance updates and expert guidance to the program specific advisory councils.
- Builds a knowledge repository of local, national, and international immigration pathways, programs or resources, as well as expertise in the talent attraction, in support of partners and client service provision.
- Maintains relationships with workforce development, immigration and settlement organizations, key stakeholders and federal and provincial governments key representatives.
- Organizes a variety of workshops and events focused on immigration, workforce programs, and efforts to attract and retain labor.
- Completes reporting requirements in relation to funding agencies and government agencies.
- Provides insight and information for communication and marketing strategies regarding immigration and workforce programs, integration, and retention efforts.
- Works collaboratively with municipal, provincial, and federal government partners from relevant departments, aligning and advancing these relationships to deliver on CEDC corporate priorities while maintaining political awareness and sensitivity.
- Performs other such duties as required.

**QUALIFICATIONS**:
**Education/Experience**:

- Diploma in business administration, workforce development, education leadership, public administration or a related discipline.
- Two years of experience in program or project delivery.
- Experience delivering results in a fast-paced, multi-disciplinary business environment.
- Experience working and assisting stakeholders and/or the public.

**Skills/Abilities**:

- Ability to exercise independent judgement when dealing with confidential or sensitive issues
- Ability to plan, develop, and deliver presentations to a variety of audiences using appropriate communication strategies
- Superior ability to communicate effectively and concisely, both orally and in writing, including the ability to skilfully handle on-the-spot questions from senior officials and special interest groups
- A self-starter with proven organizational and time management skills Ability to function and contribute as an effective team member and to work independently
- Results-driven and detail-oriented
- Ability to establish and maintain effective relationships with Administration, Union executives, superiors, co-workers, employees, and the general public
- Must be at an intermediate skill level in word processing and spreadsheet software
- Must be competent within the meaning of the Occupational Health & Safety Act

**Assets**:

- Ability to speak, write and read in a second language
- Experience in program delivery of immigration, labour attraction or settlement services
- Experience in providing technical direction and guidance on programs
- Experience in labour attraction, retention or integration.

**CONDITION OF EMPLOYMENT**:

- Will be required to travel to various work locations and provide own transportation

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
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