Business and Systems Consultant

2 weeks ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Manager of Business & Systems Analysis Chapter, the **Business & Systems Consultant** is a key player in bridging IT and business. This role requires deep knowledge of business concepts, practices, and procedures, coupled with strong analytical and problem-solving skills.

**Key responsibilities**:

- Develop strategic business capabilities and forward-looking roadmaps
- Translate user needs into actionable requirements, epics, and user stories
- Analyze and document system-wide impacts of future developments
- Create and review internal/external communications and technical documentation
- Provide end-to-end validation support for business roll-outs
- Mentor and coach Business & Systems Analysts
- Collaborate with senior stakeholders to influence decision-making

**Qualifications**:

- Bachelor's degree in Business or Technology, or equivalent experience
- 5-10 years of progressive experience in Business & Systems Analysis
- Proficiency in agile methodologies
- Strong understanding of technology platforms and digital products that are client facing
- Familiarity with financial services industry
- Experience in legacy system modernization
- Deep understanding of privacy, compliance, and security requirements
- Excellent communication and stakeholder management skills
- Proven ability to work effectively in matrix team environments
- Experience with data integration modeling and business case development
- Strong multitasking, prioritization, and time management skills
- Comfort with ambiguity and rapidly changing environments

**Why join Sun Life**:

- Continuous learning and professional development opportunities
- A collaborative, inclusive, and innovative work culture
- Opportunity to shape cutting-edge digital experiences
- Competitive compensation and benefits package
- Work-life balance and flexible working arrangements

LI-Hybrid

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
78,000/78 000 - 128,000/128 000

**Job Category**:
Business Analysis - Systems

**Posting End Date**:
28/02/2025

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