Manager Talent Acquisition

Are you a business leader who enjoys coaching & developing professionals, building strong industry networks and developing processes to secure a solid talent pipeline? If you are passionate about utilizing your skills to build the best teams in the industry - then we would love to hear from you

**About Hearing Life**

HearingLife Canada, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core purpose is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 300 hearing healthcare clinics and nearly 900 dedicated professionals proudly united behind one simple vision, “To help more people hear better.”

**POSITION OVERVIEW**:

- As the Talent Acquisition Manager, you will play a key role in developing short- _helping more people hear better_.
- **What does success look like in this role?**
- Implement processes that improve the quality of hires and support reduced employee turnover.
- Providing high quality recruitment support to all hiring managers.
- Provide analytics to support data driven decisions and assess the effectiveness of talent acquisition strategies.
- Build and maintain a positive employer brand to support the attraction of top talent.

**RESPONSIBILITIES AND KEY ACTIVITIES**

**Management**
- Establish expectations and clear accountability for Talent Acquisition team.
- Implement and lead operational change, as required, within the functional area.
- Continually develop the TA team and provide learning opportunities through project management.

**Strategy**
- Define both long
- and short-term strategies to help deliver a solid talent pipeline. Deliver a timeline and project plans for these strategies and execute accordingly.
- Define KPI’s for the department and monitor progress/drive improvements.

**Drive Business**
- Lead the staffing planning process to understand the organization’s current & future hiring needs ensuring our talent acquisition strategy is aligned.
- Own the selection tools used for behavioural and skill assessment.

**Operational**
- Lead the initiative to define role-based competencies for all positions.
- Develop competency-based behavioural interview program and train hiring.
- Define the talent acquisition process, document the workflows, and educate on the use of these processes.
- Manage the employee referral program.
- Work with the HR team to create, implement and maintain the templates, documents and tools used across the entire talent acquisition life cycle (including but not limited to job description templates, interview guides, offer letters, background checks, etc.).
- Act as business owner for ATS (SuccessFactors). Work with Global and local HRIT to ensure systems are consistent with business requirements.
- Support the team at external events lead by the TA Branding Lead including industry conferences, student, and other recruitment events.
- Ensure Job Description database is maintained and audited regularly.
- Lead the narrative in the industry on platforms such as Glassdoor, Level, Indeed, etc.

**REQUIREMENTS, EXPERIENCE AND CONSIDERATIONS**
- Post secondary education, preferably in Business Administration, Human Resources, Psychology, or Hearing/Healthcare industry specific certifications.
- Minimum 5 years’ experience in a Talent Acquisition role, preferably in medium sized high growth organization, with a proven ability to deliver high volume recruitment activities.
- 2+ years leading a team in Talent Acquisition, Human Resources or other.
- Proven skills in developing and delivering Talent Acquisition strategies.
- Ability to clearly communicate & articulate key ideas and concepts.
- Strong client service orientation.
- Proven ability to influence partners and fostering positive work relationships.
- Ability to extract and interpret information and create and analyze metrics.
- Proficiency in Microsoft Office Suite and relevant ATS (PeopleCentral), HRIS systems, social media, and job board sites.
- Organized and able to manage multiple tasks to meet objectives and critical deadlines.

**KEY COMPETENCIES**
- Strategic Thinking
- Creativity
- Customer Focus
- Facilitating Change
- Initiative and Results Focused
- Managing Projects or Processes
- Persuasiveness/Sales Ability
- Relationship Building

**Accommodation**While we appreciate the interest of all applicants, only those selected for an interview will be contacted.