Operations Manager Cadc

Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.
- The _Employment Equity Act_, which is under review, uses the terminology Aboriginal peoples and visible minorities.

**City**: Victoria; Penticton

**Organizational Unit**: Herzberg Astronomy and Astrophysics

**Classification**: CS-4

**Tenure**: Continuing

**Language Requirements**: English

**Work Arrangements**:

- Due to the nature of the work and operational requirements, this position will require full-time physical presence at the at the NRC work location identified.

**Discover the possible**:
Anything is possible at the National Research Council (NRC). As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

**The Role**:
We are looking for the next Operations Manager of the Canadian Astronomy Data Centre (CADC) at the Herzberg Astronomy and Astrophysics Research Centre (HAA). The Operations Manager will be someone who shares our core values of Integrity, Excellence, Respect and Creativity. Join the National Research Council and enable the next generation of astronomical discoveries as we work towards understanding our physical universe

The CADC is responsible for distributing to science users the observational data from Canada’s suite of ground and space-based observatories, providing advanced processing of the raw observations from those observatories and preserving those observations for use by future generations of astronomers.

In 2024 the Canadian astronomy community joined the SKA Telescope project which will become the world's largest astronomical radio telescope. The SKA Regional Centre Network (SRCNet) is building out a cloud computing infrastructure that will interact with over a dozen cloud sites around the world. The CADC is leading Canada’s contribution to SRCNet which will be developed as part of CANFAR (Canadian Advanced Network For Astronomy Research). CANFAR, which the CADC operates, will grow from its current base of 100s of users and 1000s of cores to 1000s of users and 10,000s of cores. Come be a part of the team that, over the next decade, will make this order of magnitude growth a reality.

As the manager of the CADC Operations Team, you will be responsible for managing the team ensuring the successful operation of CADC and CANFAR services. You will implement efficient team management, clear workflow prioritization, and adherence to operational standards. Your responsibilities include deploying and monitoring the web service layer, managing staffing processes and supporting staff development.

A key aspect of your role will be implementing client service policies to meet CADC’s high standards, ensuring that client inquiries are handled professionally and promptly. Additionally, you’ll contribute to the design and development of new CADC systems, focusing on best practices and comprehensive documentation.

Come join the CADC and manage the 6-member Operations Team. Working in tandem with our cloud infrastructure providers at the Digital Research Alliance of Canada the Operations Team to deliver on CADC’s mission to deliver value to research astronomers through the development and provision of astronomy data focused information technology services.

**Screening Criteria**:
**Education**:

- Bachelor's degree in Computer Science, Computer Engineering, or related fields.
- A Master’s degree (or greater) in Astronomy or an astronomy related field may also be considered.
- Diploma in Computer Technology or equivalent from a Technical Institute with relevant experience may be considered an equivalent for this position.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:

- Recent* and significant** experience administering Linux systems and software
- Recent* and significant** experience managing operational or development projects using agile methodologies.
- Recent* and significant** experience working as a collaborative member of an operations or devops team
- Recent* and significant** experience acting as a Scrum master or similar role.
- Recent* and significant**