Dental Receptionist

5 days ago

St Catharines, Canada Monarch Dentistry Full time

**Join the Monarch Dentistry Team in St. Catharines**

Position: Dental Office Administrator / Receptionist

**Key Responsibilities**:

- Coordinate and manage patient appointments, filling schedule vacancies and optimizing daily schedules.
- Handle patient inquiries, process referrals, and liaise professionally with other offices.
- Bill patients and insurance companies, ensuring accurate patient accounts.
- Follow up on outstanding accounts receivable from insurance companies and patients.
- Maintain patient files, charts, and reports, and enter data into the electronic records system.

**Requirements and Qualifications**:

- Experience as a dental office administrator or receptionist.
- Proven ability to optimize patient scheduling.
- Knowledge of maintaining patient privacy and confidentiality.
- Flexible schedule, with availability for evenings and weekends as needed.
- Previous dental assisting experience (preferred).
- Strong organizational and multi-tasking skills.
- Punctual, reliable, and adaptable to diverse patient needs.
- Excellent interpersonal skills.
- Experience with dental practice management software (such as Dentrix) is an asset.

**What We Offer**:

- Permanent positions with competitive wages.
- Opportunities to work at multiple locations.
- A supportive and collaborative team environment.
- Training and mentorship from experienced colleagues.
- A fast-paced, team-oriented workplace.
- Convenient, flexible working schedules.

Monarch Dentistry is an equal opportunity employer. We are committed to building a diverse workforce that reflects the communities we serve and fostering an inclusive workplace for all employees.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

**Experience**:

- Dentrix: 2 years (required)
- Dental receptionist: 2 years (required)

Work Location: In person

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