Alarm Operator

2 weeks ago

Victoria, Canada Paladin Technologies Full time

Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?

Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operators' to join our Victoria-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.

**SHIFT AVAILABILITIES**:

- 12 hour shifts overnight + weekend availability

**RESPONSIBILITIES**:

- Use exceptional customer service skills while remaining calm and focused in stressful, high pressure situations, adapting quickly in a dynamic environment
- Actively listen to caller to summarize key points of information and enter into computer system
- Actively seek win-win solutions, at all times maintaining professionalism in cases of healthy conflict and in supporting/managing differences of opinion.

**QUALIFICATIONS**:

- Ability to remain calm and provide direction while responding to an emergency situation.
- Customer service, Dispatch, Hospitality and Outgoing Call Centre experience is an asset
- Ability to pay attention to detail and be able to follow instructions.
- Exercise mental flexibility and situational awareness within a team-based environment.
- Ability to ‘Think on your feet’ and remain calm under pressure
- Strong verbal and written communication skills.

**PACKAGE**:

- Salary Range dependent on experience
- Extensive Health, Medical and Dental Benefits + our Wellness program
- RRSP matching contribution
- Free Parking at Office
- Ergonomically designed workstations, including standing desks

We are also offering a number of incentive programs; they include our ‘Referral Program’ (cash reward) and our ‘Spotlight Club’ (gift card).

**Hourly Pay Range**:$19ph - $22.50ph DOE

**Company Info**:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

RqHEqqPoHg

  • Alarm Operator

    5 days ago

    Victoria, Canada Paladin Technologies Full time

    Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work? Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Victoria-based Response Center, coordinating the...

  • Alarm Operator

    6 days ago

    Victoria, Canada Paladin Technologies Full time

    Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Victoria-based Response Center, coordinating the...

  • Alarm Operator

    5 days ago

    Victoria, Canada Paladin Technologies Full time

    Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work? Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Victoria-based Response Center, coordinating the...

  • Fire Alarm Technician

    6 days ago

    Victoria, Canada Cascade Fire Protection Ltd Full time

    '''Overview: We are seeking an experienced Alarm Technician to join our team. As an Alarm Technician, you will be responsible for inspection, maintaining, and repairing alarm systems for residential and commercial properties. If you have a strong background in electrical work, low voltage systems, and excellent problem-solving skills, we encourage you to...

  • Alarm Technician Apprentice

    2 weeks ago

    Victoria, Canada Thorn Security Ltd Full time

    **About Us** Thorn Security is a locally owned and operated security, fire, and electrical company serving Greater Victoria, Southern Vancouver Island, and the Gulf Islands. We install, service, and monitor residential and commercial alarm systems, CCTV, access control, and ULC-certified fire alarm systems. Our team values professionalism, hands-on...

  • Security Alarm System Technician

    2 weeks ago

    Victoria, Canada The OneTouch House Inc. Full time

    Are you a skilled and certified alarm installer with **BC Security System Technician TQ certification**looking to advance your career with a leading security solutions provider? OneTouch House, located in beautiful Victoria, BC, is seeking dedicated professionals like you to join our team. **ABOUT ONETOUCH HOUSE** Founded in 1999, we are a long-established...

  • Operations Coordinator

    2 weeks ago

    Victoria, Canada SSI ShipConstructor Full time

    **About the Opportunity** SSI is a global software company servicing the needs of the offshore and marine industries all over the globe for over 35 years. We are proud to offer a fully inclusive culture and workplace welcoming ALL people with relevant skills and experience to our flat organizational structure, working with self-directed teams using Agile...

  • Switchboard Operator

    6 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reports to...

  • Pool and Building Operator

    2 weeks ago

    Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Pool and Building Operator** **Competition Number**:24/238 **Posting Scope**:Internal / External **Posted Date**:October 29, 2024 **Closing Date**:November 12, 2024, 4:30 PM PST **Department**:Parks, Recreation & Facilities **Posting Type**: Auxiliary **Work schedule**:As required (shifts may vary), 8.75 hour...

  • Pool and Building Operator

    28 minutes ago

    Victoria, British Columbia, Canada The Corporation of The City of Victoria Full time

    Job DescriptionPool and Building OperatorCompetition Number: /05Posting Scope: Internal / ExternalPosted Date: January 13, 2026Closing Date: January 27, 2026, 4:30 PM PSTDepartment: Parks, Recreation & Facilities Posting Type: Continuous (Regular Full-Time) Work schedule: Thursday to Sunday (shifts may vary), 8.75 hour workdaysSalary: $37.65 per hour, Pay...