Technical Writer

**General Information**:
**Locations**: Vancouver, British Columbia, Canada
- Role ID
- 208000
- Worker Type
- Temporary Employee
- Studio/Department
- CTO - EA Digital Platform
- Flexible Work Arrangement
- Hybrid, Off Site

**Description & Requirements**:

- Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

User-generated content (UGX) is changing the gaming industry by providing players with the opportunity to create, share, and engage with personalized content in their preferred games.

We are looking for an experienced Technical Writer to join our team, with a focus on creating high-quality technical documentation and designing intuitive web page layouts. You will collaborate across teams—spanning central technology groups, game teams and more to create a repository of content used to guide teams at EA on their UGX endeavors.

You will report to the Executive Producer, UGX and work side-by-side with the development team.

Location: Vancouver, this is a remote or hybrid role.

**Responsibilities**:

- Design the team’s web pages, create wireframes, and ensure the layout is intuitive, easy to navigate, and effectively communicates important information.
- Consolidate documentation from multiple content sources into a cohesive, discoverable user experience.
- Ensure documentation meets the needs of the full range of stakeholder and customer personas.
- Provide regular updates to your manager on project status.

**Qualifications**:

- 5+ years of technical writing experience for software products and web services.
- Experience working in a collaborative, Agile development environment.
- Experience with information architecture, creating content models, and web page layout, including wire-frames.
- Experience using a content management system (CMS) or similar knowledge management systems to create documentation.
- Experience planning, creating and organizing user-centric technical documentation.
- Experience working with and documenting REST APIs.
- Experience working with remote teams.
- Familiarity with user-generated content concepts in video games is a bonus.
- British Columbia (depending on location e.g. Vancouver vs. Victoria)
- $107,600 - $147,100 CAD

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

**_About Electronic Arts_**
- We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.