Rbs Technical Writer

4 days ago

Vancouver, Canada Teck Resources Limited Full time

**Summary**:
Reporting to the RBS Training Supervisor, the RBS Technical Writer, will assist with standardization, alignment and quality control of documents and other training materials. Training materials should be written in a way that explains technical information in simple language that can be easily understood by end users. The Technical Writer will develop and update training materials to support learning that will support adoption of change and drive improved performance.

**Responsibilities**:

- Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
- Research, outline, write, and edit content, working closely with various departments to understand project requirements
- Gather information from SMEs and develop, prioritize, and write user manuals and quick reference guides
- Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
- Build user guides and other documentation to provide end users with an understanding of the key functionality of a platform.
- Edit documentation for transparency and understanding without changing key information.
- Write user-focused release notes
- Learn product concepts and communicate the information to a variety of audiences.
- Gather user feedback on documentation to improve usability.
- Ensure consistency and quality in training documentation across product suite.
- Measure metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.
- Ensure all written materials align with Teck’s standards and branding
- Support improvement projects aimed at knowledge dissemination

**Qualifications**:

- Two or more years of experience as a technical writer or a degree in journalism, communications or creative writing.
- Experience in writing documentation and procedure manuals for various audiences
- Experience working with content management systems and maintaining document libraries in Sharepoint
- Superb written communication skills, with a keen eye for detail
- Ability to prioritize multiple projects simultaneously
- Experience working with eLearning tools and a Learning Management system
- Experience with Office D365
- Previous experience and accountability with an end-to-end documentation creation process.
- A positive demeanor, willing to jump in and tackle new challenges

**About Teck**:
Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada’s Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World’s Best Employers for the past two years and is one of Canada's Top Employers for Young People. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.

  • Technical Writer

    2 weeks ago

    Vancouver, Canada Jackson Hogg Limited Full time

    **ERP Technical Writer - Contract role (on-site)** We at Jackson Hogg are working in collaboration with a major outdoor retailer who have an opening for a D365 F&O Technical Writer to assist them in the ongoing implementation. They are looking for an experienced Technical Writer sub-contractor to join them to assist in the creation of training material,...

  • Technical Writer

    2 weeks ago

    Vancouver, Canada Xplor Full time

    Company Description At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five “everyday life” verticals: Health and Fitness, Education, Boutique Wellness, Field Services and Personal Services. You’ll join our...

  • Technical Writer

    1 week ago

    Vancouver, Canada PortaOne Full time

    PortaOne is looking for a technical writer to join our team. You’ll be working with new release guides, handbooks that keep updating permanently. At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. Our aim is that both engineers and decision-makers that might not possess...

  • Technical Writer

    2 days ago

    Vancouver, Canada PortaOne Full time

    PortaOne is looking for a technical writer to join our team. You’ll be working with new release guides, handbooks that keep updating permanently. At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. Our aim is that both engineers and decision-makers that might not possess...

  • Technical Writer

    7 days ago

    Vancouver, Canada Insurance Council of BC Full time

    The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...

  • Technical Writer

    1 week ago

    Vancouver, Canada PortaOne Full time

    At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. Our aim is that both engineers and decision-makers that might not possess enough technical knowledge could understand the instructions and our products’ benefits. **Required skills**: - English level — Upper-intermediate...

  • Technical Writer

    2 weeks ago

    Vancouver, Canada LTIMindtree Full time

    **About LTIMindtree** LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies - . As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and...

  • Intermediate Technical Writer

    3 days ago

    Vancouver, British Columbia, Canada Global Relay Full time

    Who we are:For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and...

  • Technical Writer

    1 week ago

    Vancouver, Canada Transnomis Solutions Full time

    This position is available nationwide. This is a remote, full-time position. **About Transnomis**: Transnomis Solutions specializes in road information management and communications solutions. **About You**: You want to work for a growing company, you are driven, view work as more than just a job, and are never satisfied with a project left half-done. This...

  • Intermediate Technical Writer

    5 days ago

    Vancouver, British Columbia, Canada Global Relay Full time

    Who we are:For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and...