Bilingual Project Manager, Group Benefits

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Group Benefits Implementation (GB) Team is responsible for onboarding new Group Benefits Clients and managing existing Clients’ major plan changes by employing project management skills, processes, and methodology. They work in partnership with Clients, advisors, Business Development, and all internal stakeholders to deliver value-added benefits and superior service.

The Project Manager joins a team of innovative and dynamic individuals who strive to provide exceptional Client service. Capitalizing on sound industry knowledge, the IPM delivers superior service to their various Client and Advisor groups. This role represents Sun Life professionally in Client-facing meetings as well as driving value for our clients and their plan members. Strong relationship management skills are essential in building and maintaining connections with Clients, Advisors and Sun Life’s sales teams.

As a seasoned Implementation Project Manager, you bring a passion for organization, open communication and delivering on your objectives while managing a diverse portfolio of projects.

**What will you do?**
- Define and optimize the scope of each project and successfully manage scope-creep
- Create and maintain a detailed project timeline which clearly outlines task assignment & ownership, deliverables and targets allowing for coordinated execution and control
- Proactively manage changes, risks, issues, and actions, utilizing appropriate tools
- Manage Client & Advisor relationships to ensure project delivery expectations are specified and met
- Communicate project updates regularly and effectively to ensure all internal and external stakeholders are kept up to date (meetings, status updates, etc.)
- Lead and collaborate with multi-site project teams using strong leadership, influencing and facilitation skills to coordinate and drive projects to successful completion
- Represent Sun Life at finalist presentations

**What do you need to succeed?**
- Minimum 2 years of experience in dealing directly with both internal and external business partners (ie. Clients, Advisors, GB Administration, Business Development, etc.)
- Previous experience with Group Benefits products, services, and systems
- Bilingualism (French, English) required
- interactions with English-speaking customers or partners
- Strong organizational skills and ability to prioritize a wide range of tasks over multiple projects
- Solid knowledge of project management techniques, tools, and methodologies
- Excellent problem solving and decision-making skills
- Strong interpersonal and communication skills
- Strong presentation skills
- Client centric focus with the ability to see long term outcomes and impacts
- High comfort level with Microsoft Word, Excel, PowerPoint, and OneNote

**Assets and unique requirements**
- A bachelor’s degree or equivalent business experience, is an asset
- PMP certification or equivalent work experience, is an asset
- GBA or CEBS designation, is an asset
- Lean Six Sigma Green Belt, is an asset
- Ability to travel to Toronto, Waterloo, Montreal, Vancouver & Calgary as required

**What’s in it for you?**
- Comprehensive training programs from the start of employment and ongoing coaching to set you up for success
- You choose where you want to work from, with no minimum or maximum days in either place. We want the office to be a magnet, not a mandate #flexibility
- Collaborative environment where you are encouraged to share your ideas
- Our benefits program from your first day
- We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Sun Life is committed to the health and safety of all those in our workplaces and our communities. In accordance with Sun Life’s Vaccination Policy (Canada):

- Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial